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what do I do now ?
Old_Git
Posts: 4,751 Forumite
I bought a suit from a new seller in early September .
It didnt arrive and I received a refund via paypal .
Problem is it has now arrived with a note from royal mail to say it was damaged in transit .The suit is undamaged but the packaging is damaged .
what do I do now ?
It didnt arrive and I received a refund via paypal .
Problem is it has now arrived with a note from royal mail to say it was damaged in transit .The suit is undamaged but the packaging is damaged .
what do I do now ?
"Do not regret growing older, it's a privilege denied to many"
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Comments
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Pay the seller via Paypal.0
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Contact seller and Paypal explain whats happened and offer payment.
Then pat yourself on the back for doing the right thing and reinstilling someones faith in humanity:)0 -
I have just looked at there ebay account and its say they are no longer registered ?
They only registered in august and have 100% feedback .
Last activity was on the 7th October .can I still pay this via paypal ."Do not regret growing older, it's a privilege denied to many"0 -
I have just looked at there ebay account and its say they are no longer registered ?
They only registered in august and have 100% feedback .
Last activity was on the 7th October .can I still pay this via paypal .
go into your paypal account
there you can find the transaction and thus pay the seller0 -
Or if you don't want it contact the seller tell them it has arrived and ask them to send a stamped envelope for its return, or else arrange to collect it.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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Or if you don't want it contact the seller tell them it has arrived and ask them to send a stamped envelope for its return, or else arrange to collect it.
A stamped envelope...for a suit???? Please will you come and pack my Ebay items for me Soolin? I've a feeling you could save me a fortune at the Post Office...0 -
I had a seller mail me a trouser-suit in a stamped manilla envelope once. It arrived in one of those plastic Post Office thingys and I reckon it was a miracle that it found its way to me at all. The seller left me very snotty feedback to my own (positive) feedback mentioning the inadequate packaging. Some people are just daft!0
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thats the way it arrived ,packed in an A4 envelope ,then repacked in the post office plastic bag .anyway I paid via paypal and they got there money or should I say my money .BitterAndTwisted wrote: »I had a seller mail me a trouser-suit in a stamped manilla envelope once. It arrived in one of those plastic Post Office thingys and I reckon it was a miracle that it found its way to me at all. The seller left me very snotty feedback to my own (positive) feedback mentioning the inadequate packaging. Some people are just daft!"Do not regret growing older, it's a privilege denied to many"0 -
Poor seller, he opens a new account all exited about his first sale and what happens, it all goes wrong and he thinks he's been scammed. In disgust he closes his account and vow's never to use ebay again.
I would contact him stating it was a post office mistake and try to come to an arrangement with him. His email address will be in your paypal history.0 -
I received this from the seller
hi, i just wanted to let you know that i did get the £9 pound you sent through paypal, thank you so much and im glad you finally got your suit. thank you"Do not regret growing older, it's a privilege denied to many"0
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