Lloyds to stop processing anymore ppi complaints pending the judicial review

swigger

Hey guys,

here is a bit of news for you, pending the judicial review of the new fsa rules due to come into force on 1st december lloyds will not process any new ppi complaints at all.

i'm pretty sure this is wrong as following the announcment by the british banking association requesting the review fsa and fos both said they said that the banks should continue with complaints as normal.

debt55

swigger wrote: »

Hey guys,

here is a bit of news for you, pending the judicial review of the new fsa rules due to come into force on 1st december lloyds will not process any new ppi complaints at all.

i'm pretty sure this is wrong as following the announcment by the british banking association requesting the review fsa and fos both said they said that the banks should continue with complaints as normal.

could you tell us how you know this?

di3004

Is there anything in Black and White to prove this?
Or was this just verbally?

Thanks

swigger

debt55 wrote: »

could you tell us how you know this?

have a friend who lives with me and works for them, she went into work this morning to be told that ppi is on hold and they would not be processing any new complaints as of yesterday.

di3004

I understand Lloyds have had to deal with a work overload, and assume they still have these to deal with, that were already with them before the timescale given to them to stop?

swigger

di3004 wrote: »

Is there anything in Black and White to prove this?
Or was this just verbally?

Thanks

my friend who works for them told me this morning so at the moment verbally, will have to wait and see if they go ahead and send out letters next week.

debt55

i had both lloyds claims settled in 3 weeks

they have been the best i dealt with

RBS and HSBC are far and away the worst for timescales imo

swigger

di3004 wrote: »

I understand Lloyds have had to deal with a work overload, and assume they still have these to deal with, that were already with them before the timescale given to them to stop?

need to speak to my friend to confirm that when she gets home but from what she told me this morning they will deal with those currently in their backlog (and she said the other day that they have quite a few)

debt55

swigger wrote: »

need to speak to my friend to confirm that when she gets home but from what she told me this morning they will deal with those currently in their backlog (and she said the other day that they have quite a few)

i thought she was sent home this morning?

swigger

debt55 wrote: »

i thought she was sent home this morning?

she was but she is not here at the moment

debt55

swigger wrote: »

she was but she is not here at the moment

okey cokey thanks