losing connection

siamese0109

Hi I'm with Sky and have a desktop upstairs in the bedroom with the router and use a laptop downstairs. Over the past couple of weeks I've been losing my connection regularly when using the laptop and the sky router page comes up saying there is no connection and to try later. The computer upstairs has never lost connection though. I've rebooted the router a few times but it still keeps happening. I'm not aware that I've changed any settings although the system was running slowly a little while ago and I ran CCleaner and got rid of everything it suggested. Can anyone suggest where I might start looking to resolve this problem please?
TIA :beer:

Browntoa

what make laptop ??

what version of windows xp/Vista ??

it may be the makers own software manging the connection and windows does a better job

also , when you look at wireless netwroks are there any other sky routers nearby ?? we may need to change to manual channel selection in the router rather than automatic

siamese0109

Hi - thanks for getting back to me....
it's a Lenovo laptop running Vista Home Premium SP1. I checked the channels using inSSIDer - I'm on channel 6 there's a Belkin on the same channel, another Belkin on 12 and a BTHomeHub on 1

sealady

I am having a very similar problem. I've got two laptops running one's a HP and the other toshiba both running Win 7. My router is no more than 100 meters away from either machine. There seems to be no reason for it! I've checked all my settings and they are fine have confirmed it with sky as well! Apparently sky are going to look into this as it's happening to a friend who lives a few roads away.

JJ_Egan

Channel 11 best .

jje

siamese0109

OK I've moved to 11 - signal is same strength so fingers crossed........ :T

siamese0109

No - that hasn't cured it just dropped connection again! Any more suggestions please?

Browntoa

is the wireless connection being managed by vista or a bit of Lenovo software ??

Browntoa

go to

www.windowsupdate.com

and choose custom , then look at the hardware updates , see if there are any updates for your wireless card or the software that manages it

espresso

siamese0109 wrote: »

Hi - thanks for getting back to me....
it's a Lenovo laptop running Vista Home Premium SP1. I checked the channels using inSSIDer - I'm on channel 6 there's a Belkin on the same channel, another Belkin on 12 and a BTHomeHub on 1

JJ_Egan wrote: »

Channel 11 best .

jje

Rubbish! You have been told that channels 1, 6 & 12 are in use, so why do you say that channel 11 is best?

It depends on the relative signal strength of the local channels in use, but channel 3 or 4 would be a better choice, due to less channel overlap:

siamese0109

Browntoa wrote: »

is the wireless connection being managed by vista or a bit of Lenovo software ??

I'm not sure - where will it tell me that?

Browntoa wrote: »

go to

www.windowsupdate.com

and choose custom , then look at the hardware updates , see if there are any updates for your wireless card or the software that manages it

The link just takes me to a page where it tells me to use the start menu for updates - I don't get any options to choose from ......