Home broken in to ......

KeaneFan10

Hi all just wondered if anyone can help we brought mobile for our daughter and like most kids she left it at home while i was out i was broken in to the phone and other things were taken the phone was a few months can we get a replacement phone from whom we brought the phone i also have a crime number if this helps ?

lucylucky

Claim for a new phone against your insurance. Should not be a problem.

MrOrchard

That's terrible news, your only hope is home insurance i'm afraid. Not sure why the people who sold the phone to you could ever be expected to replace a stolen handset.

KeaneFan10

lucylucky wrote: »

Claim for a new phone against your insurance. Should not be a problem.

Hi i did try but they said it was not worth more than £100 so therefore they wouldn't replace the phone :mad: but this was with our home insurance

lucylucky

KeaneFan10 wrote: »

Hi i did try but they said it was not worth more than £100 so therefore they wouldn't replace the phone :mad: but this was with our home insurance

Not sure why they wouldn't replace it, was this the only thing stolen?

The company that you bought it from will not be interested.

KeaneFan10

lucylucky wrote: »

Not sure why they wouldn't replace it, was this the only thing stolen?

The company that you bought it from will not be interested.

Just petty things really i was gone around an hour or so bits of loose change the phone and my daughters ring oh and my bank card as well, thats been stopped and i am lucky it wasn't used
but thanks anyway

Money_Grabber13579

I'm assuming everything that was stolen was less than your excess, and that's why they won't pay?