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cd/dvd writer

13

Comments

  • Donnie
    Donnie Posts: 9,862 Forumite
    Disable the drive and reboot.

    Have you actually attempted the solution in post #2?
  • madlyn
    madlyn Posts: 1,127 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    i haven't gone through the process myself, i went on to the microsoft website and used the fix for me option.
    whrn you say disable the drive and reboot, do you mean press the disable button in the driver tab and then restart my pc? (sorry for being thick)
    SPC 037
  • Donnie
    Donnie Posts: 9,862 Forumite
    madlyn wrote: »
    i haven't gone through the process myself, i went on to the microsoft website and used the fix for me option.
    whrn you say disable the drive and reboot, do you mean press the disable button in the driver tab and then restart my pc? (sorry for being thick)

    Yes, that right.
  • madlyn
    madlyn Posts: 1,127 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    donnie, i have done as you suggested and there is no change.
    i have looked at this link http://www.onlinecomputertips.com/hardware/hq69.html
    and it says to UNINSTALL the driver.
    SPC 037
  • Donnie
    Donnie Posts: 9,862 Forumite
    So try it. ;)
  • madlyn
    madlyn Posts: 1,127 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    i have tried uninstalling and restarting my PC and the following message appears.
    device driver software was not successfully installed.
    please consult with your device manurfacturer for assistance getting this device installed
    HL-DT-ST DVDRAM GSA-T40N ATA DEVICE FAILED
    SPC 037
  • madlyn
    madlyn Posts: 1,127 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    i have just done as advised in this link http://discuss.extremetech.com/forums/thread/1004364399.aspx and it seems to be working.
    thankyou for all your advice and suggestions.
    SPC 037
  • Donnie
    Donnie Posts: 9,862 Forumite
    madlyn wrote: »
    i have just done as advised in this link http://discuss.extremetech.com/forums/thread/1004364399.aspx and it seems to be working.
    thankyou for all your advice and suggestions.

    I've had that page open for 3 days on my PC, but wasn't sure if you were capable of carrying out the steps involved. ;)

    Congrats.
  • ddoris
    ddoris Posts: 392 Forumite
    I posted that link which seems to be the gist of post#2 and it was a bit techie for me!!! - but I wasn't up that creek!
    RESULT!
  • madlyn
    madlyn Posts: 1,127 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Donnie wrote: »
    I've had that page open for 3 days on my PC, but wasn't sure if you were capable of carrying out the steps involved. ;)

    Congrats.

    i have been putting it off for 3 days, and this morning i bit the bullet and went for it. just took my time and double checked each step.
    SPC 037
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