Internet pages coming up

robmcdougal90

i have stopped the messenger service but the ads are still coming up!!help

albertross_2

in IE ??????????????

Could you post a picture?

have you installed sp2 yet, just read that you have,, is the firewall on in control panel, security center?

robmcdougal90

yes service pack two is installed. If i just have a blank desktop and leave it for 5 minutes, i come bak and about 10 windows have opened, advertising pandas, casinos etc,

Browntoa

as stated before earlier in the thread you need to Follow ALL the instructions in posts 1 to 4 of this thread

http://forums.moneysavingexpert.com/....html?t=133269

and then if it still happens then follow the instructions at the end for producing a hijack this log and copy that onto here

robmcdougal90

Logfile of HijackThis v1.99.1
Scan saved at 7:19:21 PM, on 10/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\admin2\LOCALS~1\Temp\Rar$EX00.985\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: Norton AntiVirus - !!42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [ffum] C:\PROGRA~1\COMMON~1\ffum\ffumm.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: !!6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145296060993
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\!!26740EBA-11B6-4895-A8FD-94EDE82D935C}: NameServer = 62.6.40.162
O17 - HKLM\System\CS1\Services\Tcpip\..\!!26740EBA-11B6-4895-A8FD-94EDE82D935C}: NameServer = 62.6.40.162
O17 - HKLM\System\CS2\Services\Tcpip\..\!!26740EBA-11B6-4895-A8FD-94EDE82D935C}: NameServer = 62.6.40.162
O18 - Protocol: msnim - !!828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: App Management - C:\WINDOWS\system32\dn2401fqe.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

robmcdougal90

i have done the first 4 things and this is from hijackthis

Alfonso_Skinarelli

O20 - Winlogon Notify: App Management - C:\WINDOWS\system32\dn2401fqe.dll

The above entry shows that you have a rather nasty Look2Me adware infection.

====

Can you please submit a file for analysis by CLICKING HERE. No registration required, just follow the instructions in the sticky topic at the top of the forum.

Please submit the file:

C:\PROGRAM FILES\COMMON FILES\ffum\ffumm.exe

The sample will be forwarded to various anti-malware companies.

=====

Download L2mfix from one of these two locations:

http://www.atribune.org/downloads/l2mfix.exe
http://www.downloads.subratam.org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!

If you receive an error (while running Option #1), similar to this:

"C:\windows\system32\cmd.exe
C:\windows\system32\autoexec.nt the system file is not suitable for running ms-dos and microsoft windows applications. choose close to terminate the application.."

...then please use Option #5 or the web page link in the l2mfix folder to solve this error condition.
Do NOT run the fix portion without repairing this first.

====

Can I also ask you to unzip HijackThis to it's own folder please. You are running it directly out of the zip at the moment where the backups will be saved in an unsafe temp folder.

When you've done that, right-click HijackThis.exe and rename it to HJT.exe.

Then post a fresh HijackThis log in addition to the L2MeFix log please.

Wombat

JACKAL wrote:

May I just say that Windows Messenger service is turned off by default after SP1a and SP2 so it shouldnt even be a consideration as the OP has SP2.

I'm sure that's what the documentation says, but in the real world it never pays to ignore the possibility that, for some reason, the Service either didn't become disabled or has been re-enabled, either by some person or other software. After all, if SP2 can turn it off then a virus or whatever can turn it back on again.

Wombat

JACKAL wrote:

There has never been an issue of this kind after SP1a and SP2

You are really saying that, post SP1a and SP2:

1) No computer has ever had Windows Messaging Service turned on by software not purposely run by the user

and

2) No computer has ever had its Windows Messaging Service turned on by a person other than the main user?

I beg to differ.

Alfonso_Skinarelli

Maybe you'd both like to continue your difference of opinion via pm's so we don't detract from the issue in hand which certainly has nothing to do with the Windows Messenger Service.