possible tesco glitch!!

njgt2808

hubby took delivery of order but they were charging full price, tried to argue case and showed him screen showing offer but driver said couldnt do anything - so sent back. was worth a go!

BOBBIs_MUMMY

jillyjacks wrote: »

if you sign for it you enter into a cntract and they will take the full amount...best of luck arguing the case with CS... I tried this with the john freida glitch and ended up with tesco hanging onto my money for nearly 2 weeks before I got a refund, and they wouldnt let me return to store as it has to go back to the store it is picked from...a 40 mile round trip for me, my local is just up the road....they came back the following day to collect the shampoos but i had to wait for my money

Thanks for that. Looks like I ll be turning them away then!

tashmatthews

Am on phone to CS will keep you updated, havent had a delivery yet, but my Tesco store rang me as there was a huge difference to what had been previously charged, so they are scanning at 6.30 with no discount

tashmatthews

Ok, am now awaiting a phone call back to tell me if they will be honouring it, have told her that if it is an error then why can and are tesco still allowing it to be purchased, to which she had no answer, lets see what my outcome will be.......

alliz

I refused delivery just now. For 6 Persil and 6 Comfort, the invoice said I'll be charged £61.80. The only discount applied is for £1.50 coupons which I don't know where it came from !

glenn25_2

tashmatthews wrote: »

Ok, am now awaiting a phone call back to tell me if they will be honouring it, have told her that if it is an error then why can and are tesco still allowing it to be purchased, to which she had no answer, lets see what my outcome will be.......

same story here, i have accepted the delivery as he arrived as i was leaving to drop kids off at school and didnt have time to argue the price with driver. they can see there has been an error and will get back to me after talking to supervisors.? not holding out much hope!

tashmatthews

Had call bk, they are receiving loads of calls, they have to wait for a higher authoritive to decide what to do as they would lose alot of money, i told them to take it out of there billion pound profit, lmao

BOBBIs_MUMMY

tashmatthews wrote: »

Had call bk, they are receiving loads of calls, they have to wait for a higher authoritive to decide what to do as they would lose alot of money, i told them to take it out of there billion pound profit, lmao

So how has it been left then?? will you be accepting your order?

tashmatthews

BOBBIs_MUMMY wrote: »

So how has it been left then?? will you be accepting your order?

I told them not to deliver my order until they have sorted it out, I havent been charged yet anything

jillyjacks

just rejected my order...they were gonna charge the full amount