Powergen Problems

Lee_Bag

i'd rather not for the time being thank for you help though, i'll try powergen once more if i get nothing back i'll leave it and live with free electric.

Gal

Seems unusaul that a builder would use 2 different suppliers, Especially from say powergens perspective - Normally builders would use the same company for both as its use of ease so to speak.

If powergen were billing the builders for electric then you should definately have an account with them (The builders should be able to supply the MPAN to you (Electricity supply number)) and you can call powergen and they can search by this for you.

It possibly could be a registration issue and if that is the case then it can be resolved. I fail to see why no one has been able to help you on this so far. Like Bgw said earlier that even if you not being supplied someone can advise you on who your supplier is.

If you get any problems regarding powergen then feel free to send me a PM I can give you contact details for myself and I will look into it for you.

Lee_Bag

I've already supplied the MPAN but for some reason it tallies with a different address somewhere else. I'm new to this what is a PM???????

Gal

Click on my name and it brings a drop down - Send Private Message

I take it that is the last you have heard then, It relates to somewhere else and they have left it at?

It is something that can be resolved but doesn't sound like they have contacted you to advise you of any progress (if they have done anything).

Lee_Bag

Thanks for your help Gal, i'll get back to you if i get nowhere fast!!!

Gal

Lee_Bag wrote:

Thanks for your help Gal, i'll get back to you if i get nowhere fast!!!

Yeah definately do - If you call them tomorrow and you get no luck let me know I will pass my details over to you and you can contact me when I am back on monday and I will gladly look into it for you. :beer:

slenderkitten

i'm surrprised your even bothered paying being that eveyone else is paying through the nose and dont want to pay lol

i can understand what you say about backdating the charges, perhaps try writing/talking to the manager, someone higher up and obviously get their full name rank etc for future reference. or if it was me i would go to another company.