Cheap Train Fares guide discussion

wealdroam

Doc_N wrote: »

Often wondered about that - and does it apply when there are different Train Operating Companies?

For example, if I buy a cheap, restricted, through ticket from A to C, via B, with the A-B section operated by one company and the B-C section operated by another company, will a delay on A-B enable me to catch a later train for the 2nd section of the journey?

Or would I have to buy another ticket?

In your example, you certainly would be able to continue your journey on the next available train.
There is absolutely no doubt about that.

The answer is exactly the same if you had a separate ticket from A to B and another for B to C.
If the A to B journey is delayed such that you miss the second train, you can still continue on the next train on the second leg.

This is allowed because the rules say that if you are delayed during your journey then you can use the next train.
The rules also say that you can have more than one ticket for any journey.

yorkie2

historian1936 wrote: »

I don't think your article is correct regarding split tickets and delays.

MSE's article is indeed incorrect.

historian1936 wrote: »

If the train for the first part of a journey is delayed so that you miss the second train, then provided you get the ticket signed by an official at the end of the first half, then you are normally able to travel on the next available train.

There is no requirement to get the ticket signed.


You are allowed to get the next available train, as appropriate for the tickets held.

historian1936 wrote: »

I have often done that on Greater Anglia who's performance is the worst of any train company I have ever experienced. Also, the off peak ticket time restrictions apply to the scheduled arrival/departure, not the actual.

In most cases, yes. Some restrictions are worded to allow travel from a certain time though.

historian1936 wrote: »

So if the train is delayed and runs outside the off peak times then it does not matter, your ticket is still valid for that scheduled service. What you do have to watch is where a train is scheduled outside the off peak time, but runs late into the off peak time, you cannot use your off peak ticket because its scheduled time is still 'on peak'. You just have to let it go and wait for the next train scheduled as 'off peak'.

I don't agree.


If you are delayed while travelling, I'd expect the relevant operator(s) to minimise the delay.


I would seek advice of staff. If you are forced to add extra delay to a journey, for which a valid itinerary could be produced, then that could result in (further) compensation beings payable. It would depend on exact circumstances though.

miller

South West Trains - £15 offer

More details on their website:
http://www.southwesttrains.co.uk/summer.aspx

james_Roberts

Hi,

I need to go from Colwyn Bay to Canterbury on the 4th August, need to get there by 4pm, and coming back on the 5th August after 1pm.

Any ideas on the cheapeast method would be great.

Many thanks

James

yorkie2

james_Roberts wrote: »

Hi,

I need to go from Colwyn Bay to Canterbury on the 4th August, need to get there by 4pm, and coming back on the 5th August after 1pm.

Any ideas on the cheapeast method would be great.

Many thanks

James

unless you want a very slow journey, a through Off Peak Return will be best.



Note time restrictions apply out of Euston on the Tuesday on that ticket.

dzug1

You could get a £50 advance single each way if you are prepared to hang about in Canterbury until early evening - just a small saving on the £108.20 flexible ticket

SianVanEs

I'm new here... I saw RedSpottedHanky.com on this website and ordered tickets. A colleague called after I booked the tickets with a change of plan so I cancelled the return leg of the journey. I booked another return journey. However when I arrived at the station the whole journey had been cancelled so I had to buy a new ticket.
Now to add insult to injury Red Spotted Hanky are refusing to refund my money, even though I have an entry on my Account that is marked "Refund Pending" for £146.
Does anyone know how to get money back from a ticket that has been cancelled.
National Rail ticket office was adamant that their system didn't have my reference number, even though I showed them the email and reference number. Nix, nada.
Red Spotted Hanky is operated by Atos.

Any ideas, suggestions would be most welcome

dzug1

Depends on the ticket.


If you cancel an advance single ticket there is no refund


If you cancel a return ticket you cancel the whole ticket - you can't just cancel one leg. It should be refundable, less an admin fee.


Exactly what ticket(s) did you buy? Two singles, one each way, or a return?

miller

SianVanEs wrote: »

Now to add insult to injury Red Spotted Hanky are refusing to refund my money, even though I have an entry on my Account that is marked "Refund Pending" for £146.
Does anyone know how to get money back from a ticket that has been cancelled.

I assume you need to or have called them to provide your card number for the refund?

RSH_FAQ wrote:

If you selected the Self-service ticket option and have not collected your tickets, we will process the claim without you having to collect the tickets as we do not store card details you are required to contact us within 28 days of your refund claim to provide your 16 digit card number failing to do so with discard your refund request and funds will not be returned.

The rest of their refund FAQs are here:
http://www.redspottedhanky.com/frequently-asked-questions/train-ticketing/refunds/

SilverLadySurfer

New to this!

Any advice on cheapest fare Aberdeen to Peterborough return for around a week from September 13th onwards? I don't care which days I travel.

I am an OAP but no senior railcard but could buy if worth it as I think at £30 they take third off your fare? I think that's right?

As travelling myself would prefer as few changes as poss & prefer not to get into Peterborough much after tea-time.

There are so many comparison sites so any advice would be great!
Thank-You