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TalkTalk Mobile plus, any good?

trinidadone
trinidadone Posts: 3,383 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
I notice TalkTalk is now offering its customers the opportunity to have a mobile package, following there take over of Tiscoli.

The deal:

MOBILE PLUS
A bright idea for heavier mobile users
Unlimited calls to UK mobiles and standard landlines + text UK mobiles *
Unlimited calls to 36 popular international landline destinations *
No long term contracts, all we need is
30 days notice
* subject to a �200 per month fair use policy

all for £30 per month.

has any TalkTalk customers invested in this package? I am assuming its a sim only package? not seen anything mentioned by Martin Lewis? any thoughts?


https://sales.talktalk.co.uk/products/mobile/
Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!

Comments

  • utilitybroker
    utilitybroker Posts: 2,207 Forumite
    edited 4 October 2010 at 6:06PM
    Pays to read the small print.;)

    A monthly recurring charge of £30 applies , for which customers will receive a fair usage allowance of
    £200 per month.
    TalkTalk applies a fair use policy of 4 hours call duration per day.
    Fair usage policy of 150MB per month will apply. Not suitable for Smartphones, iPhone, where data usage
    is above 150MB per month.
    Internet on the mobile services cannot be used for the following:

    Use of mobile phone as a modem

    Peer to peer file sharing

    Voice over Internet Protocol
    Or in any way that impacts on the quality of service for other TalkTalk mobile customers
    International calls will be limited to a maximum
    90 minutes per call. TalkTalk reserves the right to
    terminate an international call exceeding 90 minutes
    in duration.
    Other Charges
    Ancilliary charges will apply for the following;


    Paper bill will be charged at £1.45 per month
    A late payment fee of £7.50
    Non-Direct Debit payment fee of £3.50
    SIM replacement charge of £10



  • trinidadone
    trinidadone Posts: 3,383 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    thanks for that, so what experience do you have regarding the mobile?
    Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!
  • absolutebounder
    absolutebounder Posts: 20,305 Forumite
    Talk talk are the most incompetent bunch of idiots I have ever dealt with. They connected me to someone elses phone. told me it was my equipment, cut off the other persons phone when after 6 days they got me connected. Then they refused to help the other person because they were a sky customer. after that they sent me bills for calls I didnt make. Their customer service is totally non existent and their staff most unhelpful.
    Who I am is not important. What I do is.
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    theyve been on watchdog so many times i wouldnt touch them with a bargepole

    and that sim only deal sounds terrible with all the limits put on it for the price
    What goes around-comes around
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi All,

    The TalkTalk Mobile Service is offered as a open and transparent package.

    It may not be suitable for everyone's needs, however this is true of any service. I can only advise to check your own current usage, consider the benefits and costs of the TalkTalk mobile service.

    If the service is suitable for your needs then by all means try the and feedback on your experiences. If the service is not suitable and will result in increased costs then this would not be suitable.

    Regards

    Mark
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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