Molton Brown £10 off online/instore!

hmc

ohhh i hope i get conformation too, i think i ordered same time as you

TessieP

Hi

Seems like they are honouring all orders, had delivery of mine today and not long had confirmation so its just they they are probably overloaded with orders from us all !! beautifully packaged and absolute bargain too, thanks OP and every one else for the advice

PROUDMUMMYTOTHREE

tessie when did you do your order

hadjab

i have just managed to place an order for the Naran Ji Hand Cream and the Seamoss Shower Gel for the grand total of £4.95 - order confirmation came straight away too!

It took a lot of faffing about, but its worth it as that's another two Christmas presents sorted!!

TessieP

PROUDMUMMYTOTHREE wrote: »

tessie when did you do your order

Friday morning

monkeygirl31

Just logged into my account and it ways i have 6 items in my basket but i cannot empty basket or proceed to checkout. Any idea how i can remove them, thanks

vol40

This is the email i have received re my orders


Molton Brown Orders 34172xx and 34176xx

Dear xxxxxxxxxxxx

The above order references have not be processed
Unfortunately on this occasion we have been unable to process your orders as one or more of the details that you have supplied appear to be incorrect. Your card has not been debited for these transactions.
Should you have any queries, please contact our customer service team on toll free +44 (0) 808 1781188
Our lines are open from 8:30am – 7pm Monday to Friday (GMT)
Please note that for security reasons we are unable to disclose any information concerning this transaction.
The Molton Brown team

poppie123

vol40 wrote: »

This is the email i have received re my orders


Molton Brown Orders 34172xx and 34176xx

Dear xxxxxxxxxxxx

The above order references have not be processed
Unfortunately on this occasion we have been unable to process your orders as one or more of the details that you have supplied appear to be incorrect. Your card has not been debited for these transactions.
Should you have any queries, please contact our customer service team on toll free +44 (0) 808 1781188
Our lines are open from 8:30am – 7pm Monday to Friday (GMT)
Please note that for security reasons we are unable to disclose any information concerning this transaction.
The Molton Brown team

Uh oh, it's not looking good for me then. I haven't even received my email confirmation yet although i can still view it in my order history.

Just out of interest when did you place your orders? and did you receive an email confirmation?

pudding

vol40 wrote: »

This is the email i have received re my orders


Molton Brown Orders 34172xx and 34176xx

Dear xxxxxxxxxxxx

The above order references have not be processed
Unfortunately on this occasion we have been unable to process your orders as one or more of the details that you have supplied appear to be incorrect. Your card has not been debited for these transactions.
Should you have any queries, please contact our customer service team on toll free +44 (0) 808 1781188
Our lines are open from 8:30am – 7pm Monday to Friday (GMT)
Please note that for security reasons we are unable to disclose any information concerning this transaction.
The Molton Brown team

i got that on my order but it's because i hadn't filled all the details in so just went back to checkout and filled it in again

gentleorange

I suspect that the majority of the 'glitchy' orders made since Friday will be cancelled, they'll be taking a pretty big hit financially otherwise.