Loan account information

fitmum

Hi all.

This is my first time of using this, so bare with me! I am just in the process of writing to Lloyds Bank to get a copy of my loan agreement. Does anyone have an address for this. I am just worried that my request will not reach the right department and this will hold the process up. Thanks guys xxx

di3004

fitmum wrote: »

Hi all.

This is my first time of using this, so bare with me! I am just in the process of writing to Lloyds Bank to get a copy of my loan agreement. Does anyone have an address for this. I am just worried that my request will not reach the right department and this will hold the process up. Thanks guys xxx

Hi and welcome

When I requested for my data, I used this address here....

LLOYDS TSB BANK PLC
DSAR TEAM
CUSTOMER SERVICES
RECOVERY TEAM
CHARLTON PLACE C57
ANDOVER
HAMPSHIRE
SP10 1RE

Some have I believe used this address here...

Customer Care
Lloyds TSB plc
125 Colmore Row
Birmingham
B3 3SF

I would post by recorded delivery if you can, and check the status of delivery, you will know they have received it then.

But I also understand that you can actually request this from your local bank.

Just write a simple letter, ask they provide you with a copy of your loan agreement for loan account number XXXXXXXXX (if you do not have the account number, check banking statements, the loan acc number should be shown next to the monthly payments), if you bank online and bank with lloyds, you should be able to check statements going back the last 6-7 years, sometimes earlier.
Ask they supply by 12-14 days, and enclose £1 cheque or postal order.

If you have a reclaim, you write to these here:

Lloyds PPI
Customer Care
Lloyds TSB Insurance
Tredegar Park
Newport
South Wales
NP10 8SB

Good luck.;)