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Windows 7 Help required

notechno
notechno Posts: 205 Forumite
in Techie Stuff
My ex was in my house last night and I stupidly let them use the pc. To get to me he has changed the password on my Windows 7 User Account (I've no idea how as he didn't even know my exisiting password). Obviously I have asked for the new password but there's no way he's going to give it to me. Can anyone help as to how I get round this? We still have internet access as my son has a user account, but obviously this doesn't have administrator rights and I am unable to amend anything from there.
«1

Comments

  • closed
    closed Posts: 10,886 Forumite
    Backup data, reinstall windows from recovery partition or DVD, don't let him through the door ever again.
    !!
    > . !!!! ----> .
  • The_Grandmaster
    The_Grandmaster Posts: 1,424 Forumite
    Part of the Furniture Combo Breaker
    Can you ask your ex for the password?

    But I agree with closed, I don't trust what may have happened to the computer. He may have put a keylogger on for instance etc. etc. So maybe reinstalling everything is the safest option.
  • notechno
    notechno Posts: 205 Forumite
    I've put the dvd in, and the first thing it does is ask for my administrator password to allow changes to be made to the computer. Any ideas?!
  • DatabaseError
    DatabaseError Posts: 4,161 Forumite
    edited 3 October 2010 at 1:56PM
    follow instructions here, you'll need a blank cd...


    this also gets a good writeup
    Utinam logica falsa tuam philosophiam totam suffodiant.
  • closed
    closed Posts: 10,886 Forumite
    You understand a reinstall will wipe all your data, photo's/music etc?
    !!
    > . !!!! ----> .
  • notechno
    notechno Posts: 205 Forumite
    Those are wiped too - lovely fella! I can get a copy of a lot of the pics from family and friends. The music I'll have to upload again

    Thanks for the links, I'll give them a try
  • closed
    closed Posts: 10,886 Forumite
    They are probably still there, try recuva to undelete or look in recycle bin
    !!
    > . !!!! ----> .
  • notechno
    notechno Posts: 205 Forumite
    edited 3 October 2010 at 2:37PM
    I've followed the links, but still can't continue without providing an administrator password, even to finish the downloads.

    I don't mind rebooting/reinstalling if that will work. But what would I have to do for that? Would I then not need a password?
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you followed the links in post 5
  • notechno
    notechno Posts: 205 Forumite
    DCFC79 wrote: »
    Have you followed the links in post 5

    Yes, I've followed them but I can only get so far into the process on both links before it asks for an administrator password to allow changes to be made to the computer
This discussion has been closed.
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