Please help x

victor2

Don't suppose you've got access to another computer you can try from?

If not, you could try disabling Norton temporarily and see if that makes any difference.

Donnie

None of that will help....

Download, install, update and run a Quick Scan with Malwarebytes' AntiMalware. When complete, choose 'Remove Selected' if there is anything to remove and Reboot your computer.

After restart, open the program again and go to 'Logs'. Double click on the log produced for today and post the contents here.

Produce another HijackThis log, post it here and then run a Full scan with Malwarebytes'

misscharlie

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4052
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
02/10/2010 21:30:23
mbam-log-2010-10-02 (21-30-23).txt
Scan type: Quick scan
Objects scanned: 220351
Time elapsed: 1 hour(s), 11 minute(s), 33 second(s)
Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 7
Files Infected: 11
Memory Processes Infected:
C:\Documents and Settings\Charlene\Application Data\SystemProc\lsass.exe (Trojan.Agent) -> Unloaded process successfully.
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\rthdbpl (Trojan.Agent) -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
C:\Program Files\InternetGameBox (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\InternetGameBox\ressources (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\InternetGameBox\skins (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Documents and Settings\Charlene\Application Data\SystemProc (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D} (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome\content (Worm.Prolaco.M) -> Quarantined and deleted successfully.
Files Infected:
C:\Program Files\InternetGameBox\InternetGameBox.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\InternetGameBox\InternetGameBox.url (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\InternetGameBox\uninst.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\InternetGameBox\ressources\config_fr.xml (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\InternetGameBox\skins\default.skn (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Documents and Settings\Charlene\Application Data\SystemProc\lsass.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome.manifest (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\install.rdf (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome\content\timer.xul (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\RECYCLER\ADAPT_Installer.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Charlene\Local Settings\Temporary Internet Files\pse_350_enu.exe (Trojan.Agent) -> Quarantined and deleted successfully.

DCFC79

Your ping seems very high, you sure your on the 10mb package and not the 20mb

debitcardmayhem

Your Malwarebytes is way out of date , about 700 version of the database. I would seriously run it again, but First click on the update tab and run update, then scan again.

misscharlie

When trying to update it comes up with the following error

MBAM_ERROR_UPDATING (12150, 0, WinHttpQueryHeaders)

misscharlie

DCFC79 wrote: »

Your ping seems very high, you sure your on the 10mb package and not the 20mb

Just double checked and was upgraded a couple of months ago due to usage.

misscharlie

debitcardmayhem wrote: »

Your Malwarebytes is way out of date , about 700 version of the database. I would seriously run it again, but First click on the update tab and run update, then scan again.

Cheers. I have looked on web and can only find links to 1.46 version? and I've posted the error code I get when trying to update. x

bat999

Hi
If the program won't update then maybe it's best to un-install it completely and then install the latest version.

fiddiwebb

Are you using any other firewall apart from Windows?

If so try disabling it and then try to update Malwarebytes.