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CSA What a joke!
Comments
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gratefulforhelp wrote: »You can, however email in a complaint. Maybe this is what he meant? You can email a complaint from a form on their website.
No email them asking them to contact you by telephone as you need to discuss your case but cant afford to phone in.When dealing with the CSA its important to note that it is commonly accepted as unfit for purpose, and by default this also means the staff are unfit for purpose.0 -
Thanks will try that.
Thanks for the suggestion!!!I, not events, have the power to make me happy or unhappy today. I can choose which it shall be. Yesterday is dead, tomorrow hasn't arrived yet. I have just one day, today, and I'm going to be happy in it.
Never Look Down on People unless you are helping them up
Wins - £5 Voucher, Book, Sat Nav
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borders_dude wrote: »No email them asking them to contact you by telephone as you need to discuss your case but cant afford to phone in.
Is there an email address on the website?Please do not confuse me with other gratefulsforhelp. x0 -
There isn't an "email address" as such, but if you go to http://www.csa.gov.uk/en/case/complaints.asp and send a complaint to whichever business unit currently deals with your case.0
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Ive sent it. Good luck to the unlucky sod who picks that essay up :rotfl:I, not events, have the power to make me happy or unhappy today. I can choose which it shall be. Yesterday is dead, tomorrow hasn't arrived yet. I have just one day, today, and I'm going to be happy in it.
Never Look Down on People unless you are helping them up
Wins - £5 Voucher, Book, Sat Nav
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Well they have replied
Dear xxxxx,
Thank you for your e-mail to the Child Support Agency in xxxxxx.
We have forwarded the e-mail to the officer dealing with your case and they will be in contact shortly regarding your enquiry.
P.S. We now take payments by credit/debit card over the phone.I, not events, have the power to make me happy or unhappy today. I can choose which it shall be. Yesterday is dead, tomorrow hasn't arrived yet. I have just one day, today, and I'm going to be happy in it.
Never Look Down on People unless you are helping them up
Wins - £5 Voucher, Book, Sat Nav
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So this will probably be the last i hear from them again lolI, not events, have the power to make me happy or unhappy today. I can choose which it shall be. Yesterday is dead, tomorrow hasn't arrived yet. I have just one day, today, and I'm going to be happy in it.
Never Look Down on People unless you are helping them up
Wins - £5 Voucher, Book, Sat Nav
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if they do get back to u it will probably be to tell u that they r handling ur complaint n they will get back to u in ten days0
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lol and ten days = 10 years in CSA talk.I, not events, have the power to make me happy or unhappy today. I can choose which it shall be. Yesterday is dead, tomorrow hasn't arrived yet. I have just one day, today, and I'm going to be happy in it.
Never Look Down on People unless you are helping them up
Wins - £5 Voucher, Book, Sat Nav
0
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