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Digi camera purchased from Argos, failed twice with same fault, money back ?
Fatboy40
Posts: 51 Forumite
In April of this year I purchased a Sony digital camera from Argos, a good model at a cost of approx £150. Unfortunately it failed a couple of months after this, an issue with the lens/sensor, and Argos returned it to Sony to be repaired which I was happy with.
A couple of weeks ago it developed the same fault again, however, this time I do not wish for it to be repaired and would prefer to have my purchase refunded as I still have my receipt (it's either a weakly designed model or I've got a Friday afternoon built one
).
I'm not certain where I'd stand on this, I'll go to Argos' website and see what T's and C's they have. Considering the above am I entitled to a refund or would this be at Argos' discretion ?, I'd also be happy with a credit note from Argos if it was valid for say at least three months.
Thanks
A couple of weeks ago it developed the same fault again, however, this time I do not wish for it to be repaired and would prefer to have my purchase refunded as I still have my receipt (it's either a weakly designed model or I've got a Friday afternoon built one
I'm not certain where I'd stand on this, I'll go to Argos' website and see what T's and C's they have. Considering the above am I entitled to a refund or would this be at Argos' discretion ?, I'd also be happy with a credit note from Argos if it was valid for say at least three months.
Thanks
0
Comments
-
From their website...
If you've had the product for up to 1 year, we'll repair the product or, if that's not possible, give you a replacement or, if that's not possible, a refund.
... as they had repaired it once before and it failed again could I class that as a repair that is not possible as there appears to be a more serious issue involved, or am I stuck in a loop until my warranty expires in April 2011 ?.0
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