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MYSTERY SHOPPING THREAD 17 - please don't mention client names or fees on here!!

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Comments

  • TractorGirl327
    TractorGirl327 Posts: 4,077 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 16 October 2010 at 9:20AM
    I am so furious with Gap. Clicked on to re-check a brief for tonight and noticed that an assignment I submitted earlier in the week is showing as rejected/cancelled. I have had no communication from them at all, have logged in their site every day too and no messages there. I cannot think of anything that would be wrong with it - I did everything right and I gave a glowing report as the staff were fab, timings quick, everything perfect. I really don't think I am going to bother doing the job I have booked for them for tonight, I cannot afford to pay out money if I am not sure if I will get it back.

    And no, I know I should not be surprised at bl***y gap doing this, just annoyed. At least the meal was good.

    Are you CERTAIN you submitted it? Did you receive a "Thank you for submitting your report" email?

    I've done a report before, and clicked on submit and for some reason it didn't go through, I didn't notice, and it was subsequently cancelled because they thought I'd not done it.
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  • Are you CERTAIN you submitted it? Did you receive a "Thank you for submitting your report" email?

    Just checked my email, and yes, I received an email. The photo of the receipt is clear too. I've emailed them, but I won't hold my breath for a response ...
  • I am so furious with Gap. Clicked on to re-check a brief for tonight and noticed that an assignment I submitted earlier in the week is showing as rejected/cancelled. I have had no communication from them at all, have logged in their site every day too and no messages there. I cannot think of anything that would be wrong with it - I did everything right and I gave a glowing report as the staff were fab, timings quick, everything perfect. I really don't think I am going to bother doing the job I have booked for them for tonight, I cannot afford to pay out money if I am not sure if I will get it back.

    And no, I know I should not be surprised at bl***y gap doing this, just annoyed. At least the meal was good.

    Only thing I can think of (apart from GAP being their usual pain in the **sr) is that you did it at the wrong time? Was it a burger job as I believe you have to be in the store for the whole duration of the time, ie if it was a 12-2 one you have to be there for 1.45. If not then it is a gapisum..
  • Just checked my email, and yes, I received an email. The photo of the receipt is clear too. I've emailed them, but I won't hold my breath for a response ...

    They seem to take ages to answer emails - that's if they respond at all!

    I had selected 5 burger jobs this month and they subsequently changed the dates for 4 of them to dates I couldn't do. I emailed about the changes and never got a reply. I had to release them all.:mad:
  • Does any one have a Saturday phone contact number for RE. If so please could you pm it to me :j
  • Does anyone work for ASI in Scotland?
    I have emailed them a couple of times but not received a reply and today tried to log on but couldn't get my email address accepted. Has anyone else had trouble? I've been with them a while and never had any negative feedback etc.
  • linz81
    linz81 Posts: 236 Forumite
    Part of the Furniture 100 Posts Combo Breaker I won, I won, I won!
    I am so furious with Gap. Clicked on to re-check a brief for tonight and noticed that an assignment I submitted earlier in the week is showing as rejected/cancelled. I have had no communication from them at all, have logged in their site every day too and no messages there. I cannot think of anything that would be wrong with it - I did everything right and I gave a glowing report as the staff were fab, timings quick, everything perfect. I really don't think I am going to bother doing the job I have booked for them for tonight, I cannot afford to pay out money if I am not sure if I will get it back.

    And no, I know I should not be surprised at bl***y gap doing this, just annoyed. At least the meal was good.

    I had the exact same thing happen to me last month for 2 pizza visits (different stores and scenarios). I emailed them 6 times and still haven't had the common courtesy of a reply.
    So I have now self imposed a ban on doing any jobs for them unless they walk across hot coals to give me a massively increased payrate for a job. I won't be holding my breath for that happening...
  • jen_br
    jen_br Posts: 2,653 Forumite
    Does anyone work for ASI in Scotland?
    I have emailed them a couple of times but not received a reply and today tried to log on but couldn't get my email address accepted. Has anyone else had trouble? I've been with them a while and never had any negative feedback etc.


    I do they switched systems only found out today when I was going to accept a job for them...

    There are no jobs but a south edinburgh gig.. too far from me.. and i did it a while ago PM me and ill give you angs other emaill and forward you the email i got about the new system.
  • lucylou
    lucylou Posts: 1,036 Forumite
    Part of the Furniture Combo Breaker
    hi, I received an email yesterday from a company called abaresearch saying that there was some MS work available but I can't find the page to login as I haven't done any work for them yet.The only emails I got from them until now were for surveys.Has anyone done any ms for them?I emailed them but I have not received an answer.Thanks:beer:
    half scottish half italian :100%moneysaver
  • jen_br
    jen_br Posts: 2,653 Forumite
    Lucy see page 1 of this thread ABA-I there is a login page there.
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