MYSTERY SHOPPING THREAD 17 - please don't mention client names or fees on here!!

goldfish61

ChefBungle wrote: »

Out of curiosity, did anyone else notice a change in their complaint handling process? The last time I did a circuit, I got asked for my name/address in virtually every store - this time none out of the 21 asked for them!

I wasn't asked for my address either. The items were simply replaced with no questions asked.

borders

ChefBungle wrote: »

Haha, nice one!

Out of curiosity, did anyone else notice a change in their complaint handling process? The last time I did a circuit, I got asked for my name/address in virtually every store - this time none out of the 21 asked for them!

I've only been asked for my address when getting a refund. Went for easily replaced items this time as I find the process a bit quicker and I thought I might be a bit pushed for time with the circuits I had.

TractorGirl327

ljshopper wrote: »

Has anybody got a copy of UK Monkeys spread sheet?
Put today aside to get all this sorted and it looks like the file I downloaded has been deleted.

Aaaaaaarggghhhh!!!

Thanks in advance.

PM the man himself???

balancesummer

I came cross this thread last night,and thannks to the ops who have spend so much time or editing to make it easier and clear to understand, I am very new to this topic and interested, i do have some questions if anyone can help, thanks in advance,some questiona may not allowed to ask so just point out to me please.

1, are there any details of each compmy's clients details without register first , eg: ABA-I: I can see on there website they have few clothes shops but i am not interested in any of them
2,I am interesed in the spead sheet metioned can get it from uk money, do I just send him a message?
3, have you all opened a new bank accout to remail alll these income
4, i am a full time mum and dio I still need to contact hmrc for this little income, ( is it too much hassle?)
Thanks again

ljshopper

TractorGirl327 wrote: »

PM the man himself???

Yeah,will do,just hoping someone had a copy I could use this am.

mharzuk

balancesummer wrote: »

I came cross this thread last night,and thannks to the ops who have spend so much time or editing to make it easier and clear to understand, I am very new to this topic and interested, i do have some questions if anyone can help, thanks in advance,some questiona may not allowed to ask so just point out to me please.

Thanks again

Firstly welcome to the thread.:T

1, are there any details of each compmy's clients details without register first , eg: ABA-I: I can see on there website they have few clothes shops but i am not interested in any of them
Follow the instructions on the fist page of the thread.
2,I am interesed in the spead sheet metioned can get it from uk money, do I just send him a message?
Send him a PM.
3, have you all opened a new bank accout to remail alll these income
I didn't, some do. Just remember to keep good records if you are using your normal account.
4, i am a full time mum and dio I still need to contact hmrc for this little income, ( is it too much hassle?)
Yes. You will need to estimate for the first year then give them the same figures you do for self assessment each year thereafter.

Good luck :beer:

mysteryshoppingninja

Hahaha that made me smile... Doing an urgent greasy burger. Manager gave the next table a check back and as soon as he'd gone one of them said "well that's a first" :rotfl:

Really hate how obvious the burger scenario is *sigh* still kinda have a feeling they get tipped off when we're coming as well...

Little_bear

If you have an iPhone I can thoroughly recommend using the free Dropbox application.

I now save all my cover sheets and questionnaires to Dropbox on my laptop at home, I rarely print anything now, which means that when I am out and about I can read them on my phone. I can even refer to them when I am actually doing a shop and no member of staff could possibly know that I was reminding myself what it was I was supposed to be looking out for. I could be reading a text from a friend for all they knew.

It is also great for photographs. You can take a picture of a shop front on your phone and it will be on your laptop when you get home. I no longer have to hook up my camera to my laptop in order to transfer the pics.

Dropbox is totally free if you use the minimum capacity storage, more than adequate for what I use it for.

mysteryshoppingninja

borders wrote: »

I've only been asked for my address when getting a refund. Went for easily replaced items this time as I find the process a bit quicker and I thought I might be a bit pushed for time with the circuits I had.

I always get a refund. Every little helps

The photographs are a complete pain though. There's cars and people in a few of mine and if they think I'm going back they've got another thing coming. I'm only prepared to skulk around the outside of a shop with a camera for so long! Some of them the cars were obviously staff ones as there were no customers left in the shop so short of asking them to move they've got no chance!

goldfish61

mysteryshoppingninja wrote: »

Really hate how obvious the burger scenario is *sigh* still kinda have a feeling they get tipped off when we're coming as well...

When you ask for a receipt I think it might make them suspicious. I've seen the way they behave when I've asked for a receipt - they rush round doing check backs and send someone into clean the toilets as well as a team of them whizzing round wiping the tables and sweeping the floors, being nice to children and old people, etc...