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divert calls charge?
wannaberich41
Posts: 527 Forumite
in Phones & TV
When you have a line fault and want to divert calls to your mobile. Do they charge you for doing that? or do bt only charge people who make the call? abat say they will have my phone fixed by 30th sept. at midnight.
Things will get better day by day.
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Comments
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When my BT line went down a couple of years ago it was diverted without charge to me or callers
May have changed since of course, but diversion was offered to me by BT without me askingWhen an eel bites your bum, that's a Moray0 -
They have not offered me this. So was looking to do it off my own back but dont want to get charged.Things will get better day by day.0
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It's a free service:wannaberich41 wrote: »When you have a line fault and want to divert calls to your mobile. Do they charge you for doing that? or do bt only charge people who make the call? abat say they will have my phone fixed by 30th sept. at midnight.Can you divert my calls to another line while I'm waiting for the fault to be repaired? To keep you connected, we can divert your calls to another landline or mobile, free of charge. This can easily be done online or by calling:
Residential customers call:
For free on a BT line 151 For free on a non-BT line 0800 800 151 From a mobile 0800 800 151 (there may be a charge)Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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