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Closing Virgin Mobile pay monthly contract ?

It just wont close, i asked them to close it they agree but then again I get a bill of Zero 4 months later,

been on the phone to them for 15mins "waiting" gave up.

any other way of closing the account ? online ? email?

the 12mths contract is up i got talked into making it pay as you go but its linked via DD to my account. hense the reason i want to close it.

Comments

  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    If its on pay and go - why do you need the direct debit?
    Just delete the direct debit and forget it?
    The pay and go will stop working presumably after some period (as long as you stop using it).
  • Stuart_W
    Stuart_W Posts: 1,826 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Cancel in writing.

    Eventually they will write back to confirm it is closed.
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