Internet won't load

lozbish

Sorry not quite sure what you mean by connection status.

Donnie

Try a simple Ping test for now:

Type cmd in the search bar and right click on the top result and choose Run as Administrator Allow the program to open.

Once the Command box is open, write:ping https://www.yahoo.com

Example here:

lozbish

i can't seem to do it as administrator as it says I need a password which I don't have. Mine is the only profile set up on there (when I go to user accounts in control panel it says Computer Administrator under my profile name) and when I run what you said against that it says "Ping request could not find host https://www.yahoo.com. Please check the name and try again"

Thanks,

Donnie

I'm cooking. Back soon.

Open the command prompt window again, type type the following command followed by the Enter key:

NBTSTAT -n

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

debitcardmayhem

Donnie wrote: »

I'm cooking. Back soon.

Open the command prompt window again, type type the following command followed by the Enter key:

NBTSTAT -n

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

Hi I think donnie meant Netstat -n
It may be worth also entering ipconfig too

Donnie

debitcardmayhem wrote: »

Hi I think donnie meant Netstat -n
It may be worth also entering ipconfig too

No, I didn't. I'm burning my Paella.

lozbish

Enjoy your dinner!


C:\Documents and Settings\LOZ>NBTSTAT -n

Wireless Network Connection:
Node IpAddress: [192.168.0.2] Scope Id: []

NetBIOS Local Name Table

Name Type Status

---

LAUREN <00> UNIQUE Registered
LAUREN <20> UNIQUE Registered
WORKGROUP <00> GROUP Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

Local Area Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Donnie

It's good(Paella). Which firewall were you using? How many machines on your network?

lozbish

Was just using Windows Firewall as far as I know. Though I did have AVG Free installed - can't remember if there was a firewall through that. Haven't set up a network so I guess it would just be me? My work computer and my housemate's computer also connect to the wireless network if that's the question - sorry I start to get lost on the technical stuff.

Thanks

Donnie

You still have AVG installed.

Perhaps it is better to keep it simple. Use System Restore to take your machine back to before the situation changed. Otherwise we will have to go through your Services.

Open System Restore by clicking the Start button . In the search box, type System Restore, and then, in the list of results, click System Restore.! Choose a date to before the problem started.