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Orange Contract Termination

My Contract Ends 5th November. Who do I write to? I'm assuming its 30 days notice but can't find any info confirming this on the orange website.

Comments

  • reehsetin
    reehsetin Posts: 4,916 Forumite
    1,000 Posts Combo Breaker
    assuming its a mobile personal account just call 150 and tell them on the phone
    Yes Your Dukeiness :D
  • Just ring them. It's minimum 30 days notice so they are obliged to accept notice any time before the 30 days start. They may tell you that you need to write to them but there is nothing in their T&Cs that says that this is necessary.
    If I've helped you please show your appreciation by using the "Thanks" button
    > :T
  • amy104
    amy104 Posts: 283 Forumite
    Thanks, I'd prefer to put it in writing as well just to cover myself incase they deny speaking to me.
  • Jon_01
    Jon_01 Posts: 5,927 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 22 September 2010 at 2:52PM
    This should work for you...

    Orange Account cancellations
    St James Court
    Bristol
    BS32 4QJ

    Put your mobile and account numbers in the letter and don't forget to sign it (people do and it can't be actioned without a signature).
  • amy104
    amy104 Posts: 283 Forumite
    Thank you.
This discussion has been closed.
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