BT Evening and Weekend Plan

glitter123

I'm on BT's Evening and Weekend Plan - just at the end of my second year. Got a letter to say they would automatically renew it for a further 12 months if I do nothing.

I dislike these sorts of plans. I don't object to an initial tie in period but when they keep renewing it I tend to get suspicious - is it really in my interest? We rarely use our home phone - always have so many minutes free available on mobile now but obviously I still need to have a landline for broadband (which is with Orange and probably needs looking at also).

Is there an easy way to find out the best option for me? I'm pretty sure better deals have come up since I originally signed up for this deal and they are relying on apathy on my part.

coolsteel

If you rarely use your phone do BT not do a light user scheme?
You must be paying is it £3.99 for that plan? sure i will be corrected if im wrong. Primus on the other hand dont charge anything for free evening and weekend calls, but im not sure now if you have to take line rental as well when you sign up. Worth looking into. :cool:

Stompa

coolsteel wrote: »

If you rarely use your phone do BT not do a light user scheme?

AIUI it's been replaced by BT Basic:

http://www.btplc.com/inclusion/Needhelp/BTBasic/

which seems to have some eligibility conditions.

Heinz

glitter123 wrote: »

I don't object to an initial tie in period but when they keep renewing it I tend to get suspicious - is it really in my interest?

By agreeing to renewal (i.e. by doing nothing), you'll continue to get weekday evening calls of up to 60 minutes each to 01, 02, 03, 0845 and 0870 numbers f.o.c. in addition to the weekend calls to those numbers you'd get anyway.

Agreeing to the auto-renewal for another 12 months saves you having to pay for the plan (it's normally £2.99/month) so you're saving under £36 a year.

However, if you don't need the plan (because you don't make that many weekday evening calls), what's the point of renewing (or not renewing and paying £2.99/month for it instead)?

You need to take action NOW if you're going to reduce to the base backage - the Unlimited Weekend Plan. That requires no contractural agreement.

To make that decision, you really need to do a detailed analysis of the calls you have made in those evening periods over the past year.

rookieonmoney

Also need to be aware that if you are part of one of these plans then BT could potentially charge you for breaking a contract by changing suppliers half way thru the year otherwise why offer this as a gimmick to customers - perhaps someone else in the know will be able to help here - do BT actaully try to charge peopple for leaving them as a result of this contract?:mad:

Heinz

rookieonmoney wrote: »

Also need to be aware that if you are part of one of these plans then BT could potentially charge you for breaking a contract by changing suppliers half way thru the year otherwise why offer this as a gimmick to customers - perhaps someone else in the know will be able to help here - do BT actaully try to charge peopple for leaving them as a result of this contract?:mad:

Your last word answered that. It's a contract so non-compliance is a breach of contract.

janaltus

Glitter123

I don't know your best option but if you want to leave BT check out:
http://consumers.ofcom.org.uk/2010/06/cheaper-charges-for-uk-consumers-to-end-phone-contracts/

glitter123

Its the "rolling" contract I particularly dislike. I have no objection with entering into a fixed contract as a "new" customer but then to keep effectively locking me in for a further year unless I get out of it is what I object to.

I've got until the end of the month to say I want to get out before the next year starts automatically.

Scrounger

Have you considered BT's new 'Line Rental Saver' option where you can keep your existing evening & weekend calling plan for an upfront payment of £113.88 (effectively £9.49 a month)?

In addition, AFAIK, at the end of the year you are no longer locked into a rolling 12-month BT contract.

I'm seriously considering signing up before the October 50p increase. :beer:

Scrounger

DVardysShadow

glitter123 wrote: »

Its the "rolling" contract I particularly dislike. I have no objection with entering into a fixed contract as a "new" customer but then to keep effectively locking me in for a further year unless I get out of it is what I object to.

I've got until the end of the month to say I want to get out before the next year starts automatically.

It is not a 'rolling contract' - a rolling contract keeps the same terms and conditions after a fixed period but you can cancel at short notice - which I believe that you would find acceptable.

This contract is 'auto renewing'.

glitter123

DVardysShadow wrote: »

It is not a 'rolling contract' - a rolling contract keeps the same terms and conditions after a fixed period but you can cancel at short notice - which I believe that you would find acceptable.

This contract is 'auto renewing'.

You're absolutely right