Advice on new Mobile Phone provider

VillanUK

Hello all, having been looking on the forums for a while, i though i would ask you adivce please.

Im currently with Orange and im looking to move to a provider who has a good connection network in general but also Orange give poor quality in my area ( near cannock, walsall in the west midlands ) and im disgusted with their customer service, without going into detail. Ive heard O2 and Vodaphone are quite good?? ( coverage ) I know customer serivce will always be an issue, but any advice or opinions would be much welcome,

Many thanks

MissKeith

I live in Walsall so I can help. O2 is generally strong everywhere, Voda can be a little patchy, I never had an issue with T-mobile and it really depend on where you live with Three.

VillanUK

Many thanks for your comment MissK. I live in Great wyrley.. So you use T mobile then?? any issues away from this area. I know T mobile and Orange are coming together early next, i belive as they both have over subcribed networks..

Wintermute

What I done last time I was looking for a network was checked their coverage in my local area via their website then I looked at the various deals to see who was the best value for money;
T-Mobile Coverage Checker
O2 Coverage Checker
Orange
Vodafone
I think this is the three coverage checker, their website's so bad and half the links are down for "maintenance" so I can't be sure.

Personally I'd go with O2 or vodafone, but check your coverage first, there's no point in getting a great handset, lots of inclusive minutes etc. for a great price if you can only use it 3 miles from home or round the corner from your work.

VillanUK

Many thanks for your post.. Having checked the coverage, orange should work but it dosnt tbh.. I have a few friends around and of course checked the signals on their phone .. It looks like O2 have the best signal, so i think i will plumpt for them as Vodaphone seem to have a few more issues with customer service.. they must share the same people as orange....

Wintermute

VillanUK wrote: »

Many thanks for your post.. Having checked the coverage, orange should work but it dosnt tbh.. I have a few friends around and of course checked the signals on their phone .. It looks like O2 have the best signal, so i think i will plumpt for them as Vodaphone seem to have a few more issues with customer service.. they must share the same people as orange....

I've been with O2 for 6 years now and although I've had some problems recently I've got to say the customer service have always been great and very helpful

jb66

This site is best to work out what mobile phone operator has best signal in your area

http://www.sitefinder.ofcom.org.uk/

lozzaman

VillanUK wrote: »

Many thanks for your comment MissK. I live in Great wyrley.. So you use T mobile then?? any issues away from this area. I know T mobile and Orange are coming together early next, i belive as they both have over subcribed networks..

Not sure if T-Mobile is over subscribed? I've never seen anything to suggest that. Data speeds usually remain pretty good.

lozzaman

VillanUK wrote: »

Many thanks for your post.. Having checked the coverage, orange should work but it dosnt tbh.. I have a few friends around and of course checked the signals on their phone .. It looks like O2 have the best signal, so i think i will plumpt for them as Vodaphone seem to have a few more issues with customer service.. they must share the same people as orange....

o2's customer service is far superior. Vodafone seem to be an arrogant network, on a reputation that they built in the '90s. I personally don't find their coverage all that great.

lozzaman

jb66 wrote: »

This site is best to work out what mobile phone operator has best signal in your area

http://www.sitefinder.ofcom.org.uk/

Agree - but the interface isn't great, plus the networks no longer need to supply the information.

MissKeith

My hairdresser is based in Great Wyrley and she's on Vodafone, she says its the strongest signal in the area. I'm on Orange and the signal is very shaky but I can't sniff at the 40% line rental discount I get through work.

O2 2g signal is fab, their 3g is shocking in Leamore. I was with T-mobile for years and always got brilliant coverage all over the Black Country. Shame their deals are poor. :-(

Most people in this area opt for O2 but the network is getting a little conjested so I'm hearing a few complaints recently about it.