Laptop hanging please help

Donnie

Dustykitten wrote: »

spybot ran all the way through - just 84 browser entries to 'fix'

now running malwarebytes with the heuristics (whatever that is) disabled.

No need now for that if you completed the first scan fully.

Just download, install and run Hitman Pro in Normal Mode

Dustykitten

Donnie wrote: »

No need now for that if you completed the first scan fully.

Just download, install and run Hitman Pro in Normal Mode

The first scan was only the short one, I've not done a full one yet. Should I try that first and if so in which mode, safe or regular?

I'm letting DS1 have an MSN fix whilst I pop out and then I'll have another go.

Dustykitten

Hitman Pro was clean and I have now done a full malwarebytes which was clean too. Very odd. I've told DS1 to see how it goes now.

Thanks for you help and if anyone can see anything in the above log which needs attention then please let me know.

closed

what do you mean by hanging?

how much ram is installed, what is your commit charge and peak commit in task manager, performance?

Switch from avg to avast5, uninstall ask toolbar

control panel, regional and language options,languages, details, advanced, tick the Turn off advanced text services, ok

Disable JavaQuickStarterService (jqs.exe) - control panel, java,advanced, misc, untick java quick starter and place icon in tray, and untick everything under debugging

Dustykitten

closed wrote: »

what do you mean by hanging? Freezing and not responding to anything or turning off without pulling the power

how much ram is installed, what is your commit charge and peak commit in task manager, performance? can you tell me how to check this

Switch from avg to avast5, uninstall ask toolbar more help here to do this please

control panel, regional and language options,languages, details, advanced, tick the Turn off advanced text services, ok Done

Disable JavaQuickStarterService (jqs.exe) - control panel, java,advanced, misc, untick java quick starter and place icon in tray, and untick everything under debugging done

Many thanks. I've done two of the above, please see my comments re the other things.

Laptop is behaving now and DS1 thinks I am amazing (that won't last long, I told him you all helped me)

fiddiwebb

Laptop hanging please help

And here's me thinking you are recruiting a mob of vigilantes :eek:

Hang that misbehaving succor of a laptop fronm the nearest tree

closed

Go into task manager (ctl alt del), click on the performance tab, post the commit charge total, commit charge peak, and physical memory total figures.

control panel, add or remove programs, uninstall avg and ask toolbar.

then download and install avast free.

http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html

Dustykitten

Commit Charge total 503836
Commit Charge peak 1077324
Physical memory total 2358120

I've uninstalled avg and zone alarm toolbars (could not see ask toolbar on the list) and installed avast.

Whilst running spybot it pauses for a long time on ActiveSecurityFraud but does not list it as a problem. I've been google searching and it looks like lots of AV programs do not pick it up. Could this be a problem?

Many thanks

PS malwarebytes/hitman and spybot all free of problems again today.