Repair or replace

dirtmother

Currently without boiler (Worcester Combi) as repair people switched the whole thing off after being called out for intermittent hot water problem.

Part will be £220 plus VAT plus fitting - which has been implied could be a fair bit as various screws rusted (hourly rate but not quoted). Heavily suggested that we should opt for replacement but we are in the process of having other major work in the house, plus they were only suggesting Sime which does not appeal as a brand (£2,200 plus VAT inc fitting, 10 years parts and labour) At the very least I am getting other quotations for a new Worcester Bosch and installation as that's what we had in our old house and were happy with.

Any thoughts?

gas4you

Firstly, no one is allowed to turn your boiler off (except National Grid) without your permission.

Secondly call Worcester in the morning and ask for a fixed price repair. I think it is around £235 all in, including 3 major parts if needed.

Cardew

dirtmother wrote: »

(£2,200 plus VAT inc fitting, 10 years parts and labour)

Who are offering 10 years parts and labour on a Worcester boiler; and under what conditions?

Canucklehead

Cardew wrote: »

Who are offering 10 years parts and labour on a Worcester boiler; and under what conditions?

Good morning: the OP means 10 years P+L on the Sime...still wouldn't tempt me.;)

HTH

Canucklehead

dirtmother

Thanks, Canucklehead is right it is the Sime guarantee. But no, I'm not tempted either and it does make you wonder about getting a repair done by a company who only install boilers with their reputation.

Had BG round to quote for new Worcester Bosch which comes in about the same - and seemed more thorough with his questions and inspection. (Last time I had a new boiler they came up trumps after being let down badly by an independent but that was a loooong time ago) I have been arranging for other quotations for replacement and repair. Thank you very much for the tip about going direct for a fixed price repair - will get onto that. And very interesting about needing my permission to turn the boiler off - he certainly didn't ask before he did it.

ollski

Need your permission to cap the gas supply, not to switch it off. It's a technicality however as if the boiler is classed as 'immediately dangerous' and you refuse to let it be diconnected from the gas supply (as is your right) national grid are called to cap the supply to your house in the street with you liable to the massive reconnection costs when the time comes.

gas4you

No gas appliance can be turned off by a RGI without the responsible persons permission. RGI is only advisory info. If dangerous then one would do as you have said above, get the job number, then one is released from responsibility.

Why would he turn a boiler off because of intermittent hot water problem?