To day the little man wins. A must read. Double-Glazing get out

Bobby_T_2

I have been engaged in a battle with a double-glazing firm namely Dunraven Windows.

I was told some outrageous lies during the sales pitch, which were outed by the very people at Dunraven. I wont go into details but I wished to be let out of the contract for the fitting of a patio door.

Dunraven constantly beat me over the head with the signed contract, which they simply refused to let us out of. This is despite us having proven to them, their sales man had told us lies in order to get us to sign the contract. They just kept bleating on that there was a binding contract between us and they were not going to cancel it no matter what had transpired during the sales pitch, and that was just tuff titty.

Now if you find your self in this kind of hopeless situation try this it worked for us.

Prior to the surveyors arrival I phoned Dunraven and told them I would not sign the satisfaction papers until I had the fitted patio door examined by an independent expert, and only if the expert approved the fitting would I then sign the satisfaction papers and forward them to Dunraven. When the surveyor arrived to measure up for the fitting, I made a point of telling him him I would not sign the satisfaction papers until I had the patio door examined by an independent expert, and only if the expert approved the fitting would I then sign the satisfaction papers and mail them to Dunraven.

I had finance in place to pay for the patio door and the financiers would not pay Dunraven until the satisfaction papers were signed. Dunraven was not at all happy with this and insisted that I must sign the satisfaction papers upon completion of the patio doors being fitted. I explained I am no expert and insisted on a 24 hour delay to allow me to have the work fully examined by an independant expert.

To cut a long story short Dunraven were not prepared to do this and cancelled the contract. I achived my goal of the cancelation HURRAY!! Who knows may be Duraven was not 100% confident they could do a good job or I suspect they did not trust me not to delay signing for a very long time LOL.

This may not always work but it’s a nifty little way to try to get out of a double-glazing contract


HAPPY DAYS!!:rotfl::rotfl::rotfl::T

savemoney

sounds like you had a lucky escape

stephen25uk

Bobby_T wrote: »

I have been engaged in a battle with a double-glazing firm namely Dunraven Windows.

I was told some outrageous lies during the sales pitch, which were outed by the very people at Dunraven. I wont go into details but I wished to be let out of the contract for the fitting of a patio door.

Dunraven constantly beat me over the head with the signed contract, which they simply refused to let us out of. This is despite us having proven to them, their sales man had told us lies in order to get us to sign the contract. They just kept bleating on that there was a binding contract between us and they were not going to cancel it no matter what had transpired during the sales pitch, and that was just tuff titty.

Now if you find your self in this kind of hopeless situation try this it worked for us.

Prior to the surveyors arrival I phoned Dunraven and told them I would not sign the satisfaction papers until I had the fitted patio door examined by an independent expert, and only if the expert approved the fitting would I then sign the satisfaction papers and forward them to Dunraven. When the surveyor arrived to measure up for the fitting, I made a point of telling him him I would not sign the satisfaction papers until I had the patio door examined by an independent expert, and only if the expert approved the fitting would I then sign the satisfaction papers and mail them to Dunraven.

I had finance in place to pay for the patio door and the financiers would not pay Dunraven until the satisfaction papers were signed. Dunraven was not at all happy with this and insisted that I must sign the satisfaction papers upon completion of the patio doors being fitted. I explained I am no expert and insisted on a 24 hour delay to allow me to have the work fully examined by an independant expert.

To cut a long story short Dunraven were not prepared to do this and cancelled the contract. I achived my goal of the cancelation HURRAY!! Who knows may be Duraven was not 100% confident they could do a good job or I suspect they did not trust me not to delay signing for a very long time LOL.

This may not always work but it’s a nifty little way to try to get out of a double-glazing contract


HAPPY DAYS!!:rotfl::rotfl::rotfl::T

or you could always take the time to read what your signing for and not be so gulable when salesman call.....not like a salesman to try every trick in the book is it?.....sounds like you fell for one or two and had a lucky escape

iamcornholio

It's not really a get out is it?

Consider the possibility of it being inspected, you paying for the inspection and the work being certified satisfactory.

TBH, you should have just refused to go ahead and not let anyone in, and if you had the proof which you say you had, then given your story later in court if the company bothered to take it further .... which they would not if you could prove mis-selling

booty40uk

I was told some outrageous lies during the sales pitch

and then you signed the contract!!!!!!!!!!!
I hope i never have the misfortune to price work for you.

Catbells

Did you get a FENSA certificate? I didn't get one when I had new replacement windows installed a few years ago and it caused me a bit of a headache when I sold my house recently as the buyers insisted on having this! Eventually managed to get it.