Section 75 advice needed - can`t find the answer anywhere :)

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Hi there , i was wondering if anyone could help with the following ....

If i make a purchase for a service on my credit card (ie 5000 GBP for a week long seminar on a bussiness opportunity) and this comes with a contract signed by both me and hte vendor laying out the terms , one of which is a 6 month money back guarentee if i am not satisfied (ie i have a full 6 months to claim hte refund if hte course does not live up to its promise) . and then the vendor , does not honour this garentee or goes out of bussiness , or simply dissappears , is the credit card company required to cover this refund obligation under section 75 ??

Many thanks for your help
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Comments

  • chattychappy
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    I don't see why not.

    But £5000 for a one week course for which there is a 6 month money-back guarantee? The CC might take some convincing that this is genuine.
  • jonesMUFCforever
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    I'll do it for half the price! LOL
  • ILW
    ILW Posts: 18,333 Forumite
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    In what way did the course not deliver what was agreed in the contract?
  • chattychappy
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    ILW wrote: »
    In what way did the course not deliver what was agreed in the contract?

    The money back if not delighted?
  • Acidtest
    Acidtest Posts: 4 Newbie
    edited 16 September 2010 at 2:25PM
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    Thanks for the responses guys , yes it is a lot but its one of those buiness opportunity things (may be a scam, haha, which is why i want to know if i am protected !).

    basically the guarentee is that if you havn't made at least 12000 within 6 months (and only 1 hour a day of work) you are able to request a full refund of the course fee . so efectivley the vendors contractual obligation would be to provide a system that makes at least 12000 within 6 months , if this cannot be achieved then they have not delivered their side of the contract, and i would be entitled to a full refund. (hte way i see it, this is the equivalent of buying a physical good that has a 6 month breakage guarentee , and then that item breaks within the 6 month period and hte company does not honour the garentee ... i presume in htis case the CC co would be liable)

    i just want to know whether this sort of guarentee, on a non physical item, would be honoured by the credit card company in 6 months time in the event that the company does not honour it (say they go out of bussiness or something)....
  • [Deleted User]
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    Can you post the exact wording of the t&cs? Is there anything in there that gives them a get out clause? ie what if you do the course, then go and lie in bed for the next 6 months so don't make any money. I can't see they would pay out for that.

    Unless going to bed is how you are supposed to make £12,000, but I'm not sure they offer courses in that particular profession.
  • Acidtest
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    haha zx81 , no such luck .... far more boring than that !

    sorry i don`t have the exact terms and conditions yet , but assuming I i do the due diligence and there are no loopholes, i am more concerned about this being some sort of scam wereby hte company simply dissapears in the next 6 months ..... would i be protected against this type of fraud by the credit card company ? (under section 75 ?)
  • ILW
    ILW Posts: 18,333 Forumite
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    Acidtest wrote: »
    Thanks for the responses guys , yes it is a lot but its one of those buiness opportunity things (may be a scam, haha, which is why i want to know if i am protected !).

    basically the guarentee is that if you havn't made at least 12000 within 6 months (and only 1 hour a day of work) you are able to request a full refund of the course fee . so efectivley the vendors contractual obligation would be to provide a system that makes at least 12000 within 6 months , if this cannot be achieved then they have not delivered their side of the contract, and i would be entitled to a full refund. (hte way i see it, this is the equivalent of buying a physical good that has a 6 month breakage guarentee , and then that item breaks within the 6 month period and hte company does not honour the garentee ... i presume in htis case the CC co would be liable)

    i just want to know whether this sort of guarentee, on a non physical item, would be honoured by the credit card company in 6 months time in the event that the company does not honour it (say they go out of bussiness or something)....


    There will be get out clauses in the contract and you will never be able to claim section 75.

    Sorry but if someone is offering a scheme that will give you £12,000 for 1 hour a day it fall into the "if it sounds too good..." category.
  • RuthnJasper
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    I would be VERY concerned about signing up for this - particularly if it claims that you can make £12,000 in six months with an hour per day's work - that means you'd be making approximately £66 per hour.

    I'm wondering if this might be some kind of pyramid scheme? I most definitely would not pay £5,000 for a course which is promoted by these sorts of claims - especially not on a credit card, which is going to accrue a load of interest.

    You'd be better-off spending your money on a properly-run evening class at the local College, where you would end up with an official certificate and knowledge to put in your applications to reputable employers, rather than vague claims of a chance to 'get rich quick'. Get as much evidence as you can about this £5,000 'course', who's running it, who is the course provider, etc. If they are charging this much for their time, then the lecturer/tutor's name should come up on industry Google searches. PLEASE be careful.

    Good luck!
  • ILW
    ILW Posts: 18,333 Forumite
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    Google the name of the course and try adding the word scam.
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