We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Can I cancel Orange Care insurance?

Hi,

my contract with Orange ran out recently, so I phoned up retentions and haggled myself a new deal on the Samsung Galaxy S. I was put on a 24m Canary contract at a cost of £20 a month, and also Orange Care insurance at £6 a month (total monthly bill = £26)

Now, did I sign up to the Orange Care insurance for the 24 months of my contract, or can I cancel it before that time? I've read the T&C and the closest I've found to answering my question is;

"Orange Care is subject to a minimum term of 4 months and maximum of 5 years"

Only reason I ask is I've wondered what would happen if I sold my handset, would I have to still pay the £6 a month to Orange Care for a phone I no longer own, or could I transfer my policy to a new handset?

Thanks for any help.

Comments

  • I would imagine that now you've signed up for it you're stuck with it for 4 months.

    If Orange are anything like Three then the price of the insurance will vary according to the value of the handset. Should you change handsets then the price may go up, down or stay the same, depending on how much it's worth.
    If I've helped you please show your appreciation by using the "Thanks" button
    > :T
  • Jon_01
    Jon_01 Posts: 5,931 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You can't transfer Orange care. It cover the handset they supply and only that handset. If you go out and buy another you need to cancel OC as soon as you can as they won't even replace with the old one as you've not been using it (the network logs the IMIE every time the phones used so they can tell)...
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.