Halifax Reward Current Account

luci

No it doesn't charge a monthly fee.

florence27_2

oops sorry, i was looking at their Ultimate Reward Current Account

Fedz

florence27 wrote: »

oops sorry, i was looking at their Ultimate Reward Current Account

I was getting confused too between the Halifax Reward Account & the Halifax Ultimate Reward Account (which I've got & is a monthly fee).

Get with the plan

PParka

rb10 wrote: »

No - the best thing is just to wait overnight, and it'll normally be showing up there by the next day.

There's no need to go into the branch or anything, it'll always automatically return (no matter what telephone banking told you...).

I hope this is the case. I put £1000 in to get the £5 bonus and then it disappeared the next day. I'm hoping it reappears tomorrow so I can transfer £999 back out.

I was about to phone Customer Services, but I think I'll wait a day or two.

exel1966

Loughton_Monkey wrote: »

I beg to differ (as I posted on another thread). Halifax Head Office seemed unaware of this trait. It did not resolve itself. They told me that the money was "there" but I had to go to the branch, as only they could release it. A long wait in the branch, and a member of staff did exactly as I had done, and phoned head office. Eventually I got my £100 back.

Head Office may well be unaware, but phone/online banking/new accounts dept are certainley very well aware as it's common procedure for Halifax current accounts.
If told to go to branch then you were quite simply misadvised, not an uncommon theme from bank CSA's ! I suspect your intervention due to the advice given compounded the problem.