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Urgent advice please! Problem with tenant!

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Comments

  • far2812
    far2812 Posts: 919 Forumite
    PPI Party Pooper
    ok thanks Clutton - on my way around now! Will update later x
    Total Quidco earnings - £547.98

    Everyone is scared of someone or something, everyone loves someone or something, and everyone has lost someone or something! BE NICE!
  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Dogs'll have your b4lls.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Oooops! I forgot. Asked what kind of leak it was but omitted to ask what kind of dogs......
  • Bonny1
    Bonny1 Posts: 136 Forumite
    just wanted to say... good luck, and don't let her be rude to you...
  • mchale
    mchale Posts: 1,886 Forumite
    Don't go in house, turn water off at mains supply in the street, leave a note for tenant telling her you have isolated water leak and for her to get in touch asap, (don't tell her how you turned water off) bet she will when she can't make a cup ot tea :rotfl: :rotfl:
    ANURADHA KOIRALA ??? go on throw it in google.
  • betmunch
    betmunch Posts: 3,126 Forumite
    Good Luck with this one, keep us updated
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • westlondonbuyer
    westlondonbuyer Posts: 317 Forumite
    Next time, get written references from your prospective tenant's employer and their previous landlord, and follow them up with phone calls to ensure they're real. Ask your prospective tenant to provide 3 months' payslips and 3 months' bank statements, and make sure they show nothing untoward. A tenancy is a business like any other, and must be run with the same professionalism.
  • dopester
    dopester Posts: 4,890 Forumite
    You should have tried to determine with the tenant how bad the leak is, when she reported it to you.

    Unless she tells you its really flooding, try and arrange a convenient time with the tenant for you to come and see the problem/inspect problem? This little simple video is so useful for info on dealing with leaks, for an adequate fix before arranging/waiting for a plumber - or if it's possible to do full self-repair later and save on the money.

    Homeserve: How to fix a leak    .

    http://www.youtube.com/watch?v=vEimQs8K8JE

    I've got all the materials suggested in a little emergency kitbag at home... from plumbers puty (from Halfords) to self-amalgamating tape (you have to stretch it whilst applying).
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    dopester wrote: »

    Unless she tells you its really flooding, try and arrange a convenient time

    The OP has already said "the wooden floor in the kitchen has started lifting! "
  • clutton_2
    clutton_2 Posts: 11,149 Forumite
    ""turn water off at mains supply in the street, leave a note for tenant telling her you have isolated water leak and for her to get in touch asap, (don't tell her how you turned water off)"


    i think this could be seen as harrassment....

    if OP enters the property then she can see for herself the size of the emergency... and with a witness she will be covered in case tenant kicks off......

    hope OP remembered to take photos
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