blackberry bold "app error 523"

blaque*angel

this is driving me mad now, i have no access to my phone.
i have put in the blackberry software and trying to follow these instructions(below) but it is telling me to verify that my phone is connected to my laptop, but i cannot verify it as my phone has a message on the screen "app error 523 reset"


these are the instructions:Plug your phone into your computer using a USB cable

Open Desktop Manager - select Application Loader

Click Start under Add/Remove Applications

Remove the check mark next to any recently installed applications

Click Next

Click Finish

Once the process is complete unplug your BlackBerry from your computer

Remove the battery for 30 seconds....put it back in.

Your phone should boot successfully

If you don't have Desktop Manager (every BB owner should) get it here:

http://na.blackberry.com/eng/services/de…

in_the_Cotswolds

Have you loaded any new themes or apps on to your phone. If you have remove them and try a reboot (battery removal without switching off) so you have the basic software that came with the phone.

If this doesn't work try with your operators latest software, or if you are confident at editing software try this:-

Bold 9000 http://forums.crackberry.com/f83/newest-official-os-5-0-0-822-bold-9000-hutchison-504906/

Bold 9700 http://forums.crackberry.com/f146/newest-official-bold-9700-os-5-0-0-862-vodafone-509995/

I've carried out this procedure many times on my Curve 8900, I've had no problems provided you follow the instructions. You MUST delete the vendor xml file this is the networks own software/bloatware.

Before carrying out any procedure back up your phone or there is a possibility you will lose your personal information.