Can i do this?

andy69_2

I bought a TV at christmas from tesco. The sound was working for literally 2 weeks then hastn worked since. They cant exchange etc because I dont have a receipt so i just left it. Could I not just buy the same tele, switch them over and take it back with the receipt and say i dont want it, the sound has broke and i want my money back?

maninthestreet

It would be fraud, but your might get away with it. You may get offered a replacement or only a repair instead of money back.

andy69_2

Sandoval wrote: »

So correct me if I'm wrong here but you've had a telly without sound sitting in your house throughout the whole of this year and you didn't take it back to the shop?

Really!?

No i took it back to tesco, but as i had no receipt because i lose these things as i am a bloke they wouldnt let me exchange it. SO this is the only way around it that i can see

andy69_2

I dont know if i expained it correctly. I want to buy the same tele, put the one that doesnt work into the box and take it back with the receipt and get my money back so really all im doing is exchanging it.

gordikin

Take the TV back to Tesco and get it repaired, refunded or replaced?

rrf494g

to commit criminal fraud. (the serial number of the new set would be different).

But I do think Tesco have ways of checking if you did buy a set on a given day. It is maybe too late now. But I would have thought that a replacement/repair without a receipt might be possible, if approached properly.

Alternatively, a repair to the set might be possible at reasonable cost.

pimento

I know of a couple of people who have done this (not just in Tesco) and have got away with it.

tbw

I think you COULD do what you have suggested - and the chances are excellent that you would get it refunded if you took it back within a couple of days, said it didn't work and you wanted your money back. I doubt they would faff around arguing about it.

What it comes down to is whether you feel that you are morally right to try this - it really is a bit of a minefield ! If you feel OK about working what is essentially a 'fiddle', then go ahead. You could argue that Tesco sold you a duff TV and, for various reasons of policy, they won't sort it out for you - so you have to work round the system! Personally, I certainly wouldn't condemn or judge you if you choose to do that - I doubt if many of us are absolutely snow white when it comes to manipulating things !

I think that, if I was in your shoes, I would PROBABLY try the same flanker. Part of my justification to myself would be that Tesco CS staff should have helped you out by telling you that they could (with a bit of an effort) locate your original purchase of their computer system and that would have done as a Proof of Purchase. They didn't bother doing that so I might feel they weren't very helpful ! My DH would tell me I was a devious moo - but I can live with that! Its your moral decision - best of luck!

andy69_2

tbw wrote: »

I think you COULD do what you have suggested - and the chances are excellent that you would get it refunded if you took it back within a couple of days, said it didn't work and you wanted your money back. I doubt they would faff around arguing about it.

What it comes down to is whether you feel that you are morally right to try this - it really is a bit of a minefield ! If you feel OK about working what is essentially a 'fiddle', then go ahead. You could argue that Tesco sold you a duff TV and, for various reasons of policy, they won't sort it out for you - so you have to work round the system! Personally, I certainly wouldn't condemn or judge you if you choose to do that - I doubt if many of us are absolutely snow white when it comes to manipulating things !

I think that, if I was in your shoes, I would PROBABLY try the same flanker. Part of my justification to myself would be that Tesco CS staff should have helped you out by telling you that they could (with a bit of an effort) locate your original purchase of their computer system and that would have done as a Proof of Purchase. They didn't bother doing that so I might feel they weren't very helpful ! My DH would tell me I was a devious moo - but I can live with that! Its your moral decision - best of luck!

Thanks! Yeh I have tried taking it back twice one to the one i bought it from and then the other to a tesco in another town nearby and both wouldnt replace it for me...(this is a couple of weeks after i bought it) Also I bought it with cash so i cant get a bank statement or anything. Thanks to every1 tho

andy69_2

Sandoval wrote: »

What on Earth does being 'a bloke' have to do with not taking care of the receipt for expensive purchases like a television?

I can't believe you're getting into this almost a year after the sound stopped working.

I've got real trouble believing you're on the level here, and if you are then goodness knows why you didn't make more of a fuss to Tesco at the time, take proof of purchase like a bank statement, ask them to look up the transaction on their computers, or failing that get in touch with Tesco Customer Services.

Thanks for your help mate, very helpful

go_cat

andy69 wrote: »

I dont know if i expained it correctly. I want to buy the same tele, put the one that doesnt work into the box and take it back with the receipt and get my money back so really all im doing is exchanging it.

You could do this but it is highly likely they would only offer a reapir/ replacement which is their legal right.

You may then end up with 2 Tvs

What made you wait 9 months to think of this hair brained idea

Morally you should not be even contemplating this