Metro Bank

chriskross

oldagetraveller wrote: »

Neither can many people and organisations in the U.K. They also need to be advised that in this country it's a Driving Licence not a driver's license!:mad::p
A bit sad I know but it's stuff like that makes them appear, to me, so unprofessional. If they can't get that right then what else will they get wrong?

My thoughts exactly! I didn't spot that on the Metro document (though it is partly American).

Back on topic: the pdf implies that most people only need to provide a driving licence or passport, but reports here seemed to suggest they ask for more, hence my question. But as I have to go a bit out of my way to visit their branch, I would not be happy if they asked for more.

TOP_CAT

Patriality stamp in passport is needed if you are a odd bod.

chriskross

premierfella wrote: »

Identification (from the website):
https://www.metrobankonline.co.uk/Documents/Opening_An_Account_with_Metrobank%5b1%5d.pdf

well they don't seem to know themselves. That document says that one form of acceptable photo ID is adequate for most customers, and that others may be required if 'database checks are inconclusive'. I've just phoned them, and he said straight out that driving licence or passport, plus two other forms of proof of address are needed. No questioning my circumstances to see if I was in 'most customers' category.

callum9999

The Metro bank website says that if you guess how much money you put in the coin counter, you win a prize. I guess the prize is virtually valueless? Otherwise, you could just count it yourself before you put it in the machine...

GFA

chriskross wrote: »

well they don't seem to know themselves. That document says that one form of acceptable photo ID is adequate for most customers, and that others may be required if 'database checks are inconclusive'. I've just phoned them, and he said straight out that driving licence or passport, plus two other forms of proof of address are needed. No questioning my circumstances to see if I was in 'most customers' category.

I've just opened a current account with Metro Bank and you do need photographic ID as well as two forms of ID verifying your address which are not more than 3 months old. I pointed out to them that the website clearly indicates that for most customers photographic ID (i.e. a passport or driving licence) would be sufficient. The rep wasn't able to explain why the website stated this but it wasn't the case as they have been told that 3 forms of ID will be required to open any accounts!

d61mts

callum9999 wrote: »

The Metro bank website says that if you guess how much money you put in the coin counter, you win a prize. I guess the prize is virtually valueless? Otherwise, you could just count it yourself before you put it in the machine...

The cartoon seemed to be a game aimed towards children. The prize seemed to be a piggy bank. An oversized plastic Metrobank logo M to put your coins in as you save. Reminding people of the brand as they save and walk past it in their home each day.

anyuser999

Forget Metrobank. Went in there today, apparently my photocard driving licence is not valid ID as it has the vehicle classes printed on the front and the newer ones don't. It is still valid until next year and accepted everywhere else. They have nothing about this on their website or pdf linked to above. If they cannot even get this right when opening an account, I wouldn't trust them to run my account.

JAYk_2

GFA wrote: »

Hi

Does anyone know if there are minimum/regular funding requirements for the Metro Bank current account? The debit card looks like a good one to have for travelling so I'm considering opening one (if I don't have to do this!)

Thanks

Metro Bank Accounts

Current Account
For Customers aged 18 and older
No monthly service charges
No minimum balance
Direct debits and direct payments

Cash Account
For Customers aged 11 and older
No monthly service charges
No minimum balance

50 Plus Banking Offer
For Customers aged 50 and older
Current Account
FREE 3x5 safe deposit box for the first year

Student Banking
For students aged 18 and older
No monthly service charges
No minimum balance
Direct debits and direct payments

https://www.metrobankonline.co.uk/personal/metro-bank-accounts/