Self-scan supermarkets - arggggh

Enfieldian

Whenever I use them there always seems to be an elderly person in front who has been directed to them by the "supervisor" and then left to fend for themselves.......

cyberbob

kentguy07 wrote: »

I believe if they used linux that the self scan checkout would work better.
just my 2 pence. Still it would be better if they did not have self scan.

What a silly statement. If the software or hardware around the OS is badly written or constructed it really doesn;t matter what OS is used.

kt33uk

God I really thought it was just me that these machines didn't like. I have tried Asda, Tesco, Morrisons and Sainsburys machines and they all shout at me constantly. I don't pack fast enough, I have a habit of moving the carrier bag from the bagging area.

They are ok if you only have a couple of things, I wouldn't dream of using them for a weeks shopping - not enough packing space for one thing. Mind you the normal tills in our local Sainsburys have just been renewed and the packing space on them is ridiculously short.

As for stopping thefts HA! I've heard that the local shoplifters in my area are loving them.

fozmcfc

Asda ones can be a nightmare, if not used properly, but I'm learning and do now prepare before before hitting the start button.

They are designed for people who want less than 20 items, items fit in a basket, so no huge packets of nappies, beer or toilet rolls.

You certainly can't move anything about. So sort out the bags first, make sure they are open ready to put items in without having to keep moving things about.

With less than 20 items, it's not difficult to sort out and take out the items that should be at the bottom of the bags first and leave the silly small items till last, drop em in the bags and sort them out if neccesary after you pay.

I've seen people trying to use them, with huge items, with trollies and people who are the sort who can't work out that the heavy items should not be left and thus placed on the soft or breakable items.

Bamber19

"Unexpected item in the bagging area, please remove"
*removes item*
"Please put the item back in the bagging area"
*Puts item back in bag*
"Unexpected item in the bagging area, please remove"

ad nauseam

CupOfChai

I quite like them, seem to handle them alright usually. The queues are usually shorter/quicker because people don't like to use them and I like not having to interact with a human.

The only time I've got really annoyed with them/myself is when I've forgotten and tried to go through one with alcohol when there is no assistant there to deal with that, so I've got to wait ages for someone to appear or until I can grab a nearby staff member's attention.

4743hudsonj

I think alot of people are missing the objective of these, theyre designed for small shops! ie a basket, I see people taking full trollys and being shouted at the machine.

These tills replaced the 20 items or less tills and are designed for the same purpose.

If you have ran out of room, then you've taken too much havnt you?

The tesco near me had these quite a while ago, but recently upgraded them to a different system with much larger bagging areas and a much more tolerable software system. Yet still people insist on taking too much, use the bloody manned checkouts! not only do people annoy themselves, but you annoy others who want some bread or milk and want to be in and out with your constant jiggling around to fit everything!

madderrose

I don't mind using them if I've only a few things and I'm by myself. When I have the kids with me I have enough to concentrate on without scanning my own shopping! I'm bound to get distracted and make a mistake like the time when I put my purse down on the scales and weighed it along with my carrots :doh: - they were expensive carrots that day!

Bamber19

4743hudsonj wrote: »

I think alot of people are missing the objective of these, theyre designed for small shops! ie a basket, I see people taking full trollys and being shouted at the machine.

These tills replaced the 20 items or less tills and are designed for the same purpose.

Someone should tell this to the people in charge of store planning at the ones where self scan tills have replaced the majority of manned checkouts.

I like them, they remove the daft childish feeling when you nip in for a couple of things and then realise you've filled a basket with sweets and snacks.

zebramolli

vodooelephant wrote: »

I use them when i have a nice big jar full off change.......

+1

Although I did get a telling off once in ASDA, bought 5 items for about £25 and had taken £15 in 50 pence pieces (the rest made up with a note and pound coins). A lovely member of staff told me I shouldn't pay in small change as it confuses the machine and holds up the queue....

I could have understood this is it was the middle of a Saturday afternoon but it was half 7 in the morning, there was no queue and the other machines were empty!