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Sainsbury's mobile are rogues
My wife had monthly contract with Sainsbury's Mobile, and it was costing her £16.99 each month. She was not using the free calls she was allowed, and decided it was not the right situation for a low-usage subscriber such as her.
She called the company and asked them to cancel the contract so that she could revert to a pay-as-you go scheme. Some time later she received a bill for £27 which included a chargr for the cancellation of the direct debit.
Despite a letter of complaint to Sainsbury's Mobile she was forced to pay the bill, albeit relunctatly. Three weeks after the bill had been paid she received a Creditors notice threatening her with court action unless the bill was paid immediately.
We are waiting for an apolgy.
She called the company and asked them to cancel the contract so that she could revert to a pay-as-you go scheme. Some time later she received a bill for £27 which included a chargr for the cancellation of the direct debit.
Despite a letter of complaint to Sainsbury's Mobile she was forced to pay the bill, albeit relunctatly. Three weeks after the bill had been paid she received a Creditors notice threatening her with court action unless the bill was paid immediately.
We are waiting for an apolgy.
Peter
0
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