Primus and Plusnet - Good/Bad??

manutd99

Thanks

Not really sure how much internet i use as mine is unlimited. Is there a free recommended software anyone uses to monitor thier internet as could see how much i use in a week

manutd99

thats good info for plusnet about referer offer. Il bear you in mind if i take out.

As regards to Primus and service. The way i see it. Its a phone line, What could go wrong. Not as if im going to get charged extra for calls or im gonna get a bad line or something.

G_M

manutd99 wrote: »

...The way i see it. Its a phone line, What could go wrong. Not as if im going to get charged extra for calls or im gonna get a bad line or something.

:rotfl::rotfl:

But that's exactly it. When you dial tone vanishes, and your internet goes down as a result, Plusnet will say "It's your phone line" and Primus will say "Zo zorry! Line bad? Have pick up receiver tried? Have pluging phone into zocket tried?"

If you have hair now, you won't then!

nickj_2

G_M wrote: »

:rotfl::rotfl:

" and Primus will say "Zo zorry! Line bad? Have pick up receiver tried? Have pluging phone into zocket tried?"

If you have hair now, you won't then!

i had a line fault over xmas , i rang primus c/s at around 10-30 in the morning , by 1-00pm a bt openreach engineer was round to sort it out which he did in 1/2 an hour

manutd99

nickj wrote: »

i had a line fault over xmas , i rang primus c/s at around 10-30 in the morning , by 1-00pm a bt openreach engineer was round to sort it out which he did in 1/2 an hour

Good to hear a positive aspect about Primus

nickj_2

manutd99 wrote: »

Good to hear a positive aspect about Primus

i forgot to add that a couple of days later someone from primus c/s rang to see if everything had been sorted out , i had the same service when i transfered my line rental to them last year

albo2002

switched to Primus last week and their customer service (if I'm lucky enough to get through to them on the phone or get an email reply) has been atrocious thus far.. I've had to give my credit card details three times and have been given three different stories about when an engineer will be coming to install the phone line.

Having said that, I've not been best impressed with every telecomms c/s I've used (especially Virgin Media)