Halifax Faster Payments broken today?

michaels

Anyone else finding that Halifax are not sending faster payments today?

onefortheroad_2

michaels wrote: »

Anyone else finding that Halifax are not sending faster payments today?

just done one halifax to natwest work for me money in the account

masonic

I was able to transfer out my Halifax Reward free fivers by FP this morning.

noh

masonic wrote: »

I was able to transfer out my Halifax Reward free fivers by FP this morning.

Yes.
Transfered mine this evening.

daniel598

We ain't experienced problems at all today. I have sent loads

Mytheroo

I suddenly have no facility to transfer funds between accounts (that part of the webpage is missing) and the only options i get with my DD's, Standing orders etc is 'view details', no other options.

Something is seriously broke

Anyone know the email address for contacting the webmaster...the links on the website are circular and dont lead anywhere. The option for emailing isn't there when u follow their instructions

preable

works for me sent £500

masonic

Mytheroo wrote: »

Anyone know the email address for contacting the webmaster...the links on the website are circular and dont lead anywhere. The option for emailing isn't there when u follow their instructions

https://www.halifax.co.uk/HelpCentre/online_support.asp is the webpage for online banking enquiries. You normally have to do a search on their webpage to get through to that link.

opinions4u

Much easier to use the phone.

0845 602 0000.

jambosans

opinions4u wrote: »

Much easier to use the phone.

0845 602 0000.

Or use the international (geographical) number for the Online Helpdesk:-
01132 851 888

On a more general note: unless the below page states something different (or there's a deluge of MSE'ers posting a similar experience), asking the Helpdesk if there's a problem is a rather fruitless endeavour.
http://www.halifax.co.uk/onlinebankinghelp/serviceinformation.asp

Faster Payments is a different kettle of fish, it's well documented on MSE that HBOS have a "temperamental" implementation, and asking them will only prompt the answer "it's not a guaranteed service".

callum9999

It took around 2 hours for the payment to go into my account yesterday (I don't know if thats normal but HSBC and Nationwide are normally instant) and now its disappeared from my Halifax account...

Yesterday I also removed my £100 overdraft but its now showing as back again, it's as if my account has reverted back to before I made the payment when I still had the overdraft?