Orange : recently been paying £20 more for calls.

*Kat*

I think I should try and change my plan, the past two months my bill has been £20 more expensive because of the extra calls I'm making, how do I do this? What should I ask for/say? Is it best to go instore or just do it over the phone?

Jon_01

Call CS and ask them to work out which plan you'd be best on. If you're out of contract you can always look around for a new network with better prices for your usage. . .

Guys_Dad

But ensure that any change to your existing plan is not treated as a new 18/24 month plan. Make that crystal clear and ask for confirmation in writing/email.

*Kat*

Ok thanks, I mean even just an extra 100 minutes will do, its nothing huge but costing a bomb