Sky Broadband Everyday/Unlimited question

nemuchan

Hi,

Have I been charged correctly by Sky?

Since, along with all other customers, I'm being upgraded from Sky Broadband Everyday to the new Unlimited package, I had a closer look at my Sky bills over the last eight months.

I have Sky TV, Sky Talk Line Rental and Freetime, and Sky Broadband Everyday but what it actually says under Sky Broadband on the bills is
Sky Broadband Unlimited £10 and then £5 off that for having Sky Talk.

Is that how it appears on other Everyday users bills?

I think under the Base/Everyday/Unlimited scheme this is the correct price, i.e. Everyday £5 (if you have Sky Talk) but of course I'm such a dolt that although I've kept a letter stating what I ordered when I joined in December I didn't keep a note of the prices and they're not stated in the letter.

Thanks

becca_979

nemuchan wrote: »

Hi,

Have I been charged correctly by Sky?

Since, along with all other customers, I'm being upgraded from Sky Broadband Everyday to the new Unlimited package, I had a closer look at my Sky bills over the last eight months.

I have Sky TV, Sky Talk Line Rental and Freetime, and Sky Broadband Everyday but what it actually says under Sky Broadband on the bills is
Sky Broadband Unlimited £10 and then £5 off that for having Sky Talk.

Is that how it appears on other Everyday users bills?

I think under the Base/Everyday/Unlimited scheme this is the correct price, i.e. Everyday £5 (if you have Sky Talk) but of course I'm such a dolt that although I've kept a letter stating what I ordered when I joined in December I didn't keep a note of the prices and they're not stated in the letter.

Thanks

Sky have recently made a change and the broadband everyday is no longer sold, I believe that all customers have been upgraded to unlimited, but will continue, for at least the remainder of their 12 month contract, with the original price quoted - so for you £5. New customers are charged £7.50 for the same product.

The unlimited means that you will get faster speeds and unlimited usage.

HTH

nemuchan

Thanks Becca. In fact the Everyday price is not offered for the remainder of the 12-month period (not according to the letter I received, anyway.) But the option of cancelling with no penalty was given.
What I was querying was whether the Everyday should appear on bills as Unlimited. And I wondered whether anyone else previously on Everyday could confirm that.
Further googling is tending to suggest that the Everyday price was £5 after discount for having Skytalk.