Ready, steady… save!
You don’t need a chart to join in. Here are 2 ways to record your savings:
1. Cross it off
Pop a chart into your first post. Saved an amount? Cross it out! Read more »
£0.01 £0.02 £0.03
2. Write it down
Skip the chart and add updates to your first post. Read more »
“Another +£3 saved today. Go me!”
Use +£ before each new saving so it counts towards your total.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
T-Mobile SIM card, SIM Only 20 Fixed (30 day).
I applied for this sim card on line yesterday, was approved, then recieved another email to say-
Because you have an outstanding balance with T-Mobile we won’t be able to process with your order at the moment. You’ll need to ring our customer services team to arrange a payment for this before we can look at setting up a new account. Please call Customer Services on 0845 412 5000.
I have never had an account with t-mobile, I had an account with 0ne2one over 10 years ago, but i payed off balance and closed account.
I spoke to a couple of people on phone, 1st one tried to get a pass word from me so he could access account.
The second person i spoke me told me to write to an address sending proof of who i am and my address, a recent bill, so they could give me access to the account i am suppose to have with them and the money i am suppose to owe!
I asked her is she could just send the bill, because i have been living in address for 20 years and if i owe any money i am sure i would have been written to, she started talking about data protection etc..
I said well if you are gonna start on laws, isn't there one for the limit you can have an outstanding debt & pursue it?
she had nothing else to say that made any real sense to me, so i politely thanked her and hung up
i have found a customer service address on their website and am planning to write to them.
not really sure what else i should do, i dont think they can hold an account open that long, and why if they felt i owed them money, did they not write to me,
Because you have an outstanding balance with T-Mobile we won’t be able to process with your order at the moment. You’ll need to ring our customer services team to arrange a payment for this before we can look at setting up a new account. Please call Customer Services on 0845 412 5000.
I have never had an account with t-mobile, I had an account with 0ne2one over 10 years ago, but i payed off balance and closed account.
I spoke to a couple of people on phone, 1st one tried to get a pass word from me so he could access account.
The second person i spoke me told me to write to an address sending proof of who i am and my address, a recent bill, so they could give me access to the account i am suppose to have with them and the money i am suppose to owe!
I asked her is she could just send the bill, because i have been living in address for 20 years and if i owe any money i am sure i would have been written to, she started talking about data protection etc..
I said well if you are gonna start on laws, isn't there one for the limit you can have an outstanding debt & pursue it?
she had nothing else to say that made any real sense to me, so i politely thanked her and hung up
i have found a customer service address on their website and am planning to write to them.
not really sure what else i should do, i dont think they can hold an account open that long, and why if they felt i owed them money, did they not write to me,
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.9K Banking & Borrowing
- 255K Reduce Debt & Boost Income
- 456.2K Spending & Discounts
- 248.4K Work, Benefits & Business
- 606.1K Mortgages, Homes & Bills
- 179.1K Life & Family
- 264K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.7K Read-Only Boards