faulty tv

in TV MoneySaving
3 replies 528 views
hi,
i'm just wondering where my mum stands, she bought a tv from ebuyer last feb 09 just before she went back to spain for the summer. when she came back at the end of the summer oct/nov it developed a fault & was sent back & supposedly repaired.
she went over to spain again this summer & came back early & has only been using the tv for a week or 2 & it has developed the same fault. (screen going white).
she's in reality herdly had any use of the tv without fault.
as it is now out of the 1 year warranty but has the same fault as before.
has she any rights if they refuse to exchange or refund/credit her.
thanks

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