Reclaim lost Tesco points: Report your SUCCESSES

Mumto2

Still haven't managed to track down the clubcard which has the credit card points on it. But under my details are 4 cards and my husband has 2. I guess that have been created during online orders somehow.

Has everyone else managed to get all their credit card accounts. When I put in the credit card clubcard number from the card it says it can't recognise the details.

jonty03

twinkliestar wrote: »

I'm getting this, then when i put my details in it says 'The details you have entered do not match those on our system.' do not sure what to do next!

I got this - I had mis-typed my name :embarasse

I found I had £2 - I thought I had I lot more :eek:

Heamol

jonty03 wrote: »

I got this - I had mis-typed my name :embarasse

I found I had £2 - I thought I had I lot more :eek:

All the vouchers are the process of being mailed out so the points on your account will drop dramatically. You should get your vouchers within the next couple of weeks

professoryaffle_3

Thank you , I was sure I'd used all my vouchers but apparently not as I had £47.50 in unused vouchers sitting in my clubcard account !!! :j:j

kavics17

Thank you so much!!! £7 only but I can treat my OH for a movie!!!

Charliex

I am confused lol

I have loads and loads of clubcard vouchers (some from 2009) I physically have these in my hands and they are unspent, yet I can only view the last two mailings worth of points online i.e November and August 2010. I phoned to query this and said some people can see all of their outstanding vouchers and the lady on the phone said she had not heard that that was possible!!

tanith

Charliex wrote: »

I am confused lol

I have loads and loads of clubcard vouchers (some from 2009) I physically have these in my hands and they are unspent, yet I can only view the last two mailings worth of points online i.e November and August 2010. I phoned to query this and said some people can see all of their outstanding vouchers and the lady on the phone said she had not heard that that was possible!!

Underneath the 'points' button it says 'your vouchers' .. that where you will find your list of vouchers....
Tesco need to update their staff about their own website..

jtr2803

Thanks very much OP, just found out I have £7 in vouchers from last year :T, that's a Zoo visit for next year

laurah159

mandycr wrote: »

awww i found this the other day just assumed u guys already knew about it lol i was tryin to find out how much i had coming this month so logged onto the clubcard website and found £12.50 unused think they had been sent to my old address coz i always keep them in my purse ready for my nxt shop or for when i am skint still cant tell how much i have coming though as its been reset to zero

I'm looking at all your Octobers wins.... you're so lucky:T. Where do you find all these great competitions?

twinklyeys

I have just been looking at the new tool and am able to check my 'details' of points for the November issue but am not able to bring up the 'summary', but if I go to the bottom of the detail page it gives me a total which I would guess is what I will be receiving in vouchers!

I also noticed this:
The final date for collecting any points is 27/11/10 for the December statement

I guess they are doing the Christmas bonus statement again this year!

I really like this new Clubcard facility, so much more helpful than the last.