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Debt company have taken all my money.. now im in trouble:(

I owe £570 on my halifax Credit Card, yesterday i got given £77 for my last Jsa Payment (Dole).

I awoke this morning to find that a debt company had taken %100 out of my account without my knowledge or permission, which leaves me 4 months without any income of any sort.

Can they do this?

And what am i supposed to do now, im sanctioned from the Job centre for 4 months for "failing to attend an interview" (which is a farse in its self.)
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Comments

  • mrcow
    mrcow Posts: 15,170 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    How did they get access to your bank account?

    Is it through a set direct debit or have they taken it off your bank card?
    "One day I realised that when you are lying in your grave, it's no good saying, "I was too shy, too frightened."
    Because by then you've blown your chances. That's it."
  • hi i am new to this site and trying to put up a new post but i cant find what i have written!! can you offer me any advice?
  • mrcow wrote: »
    How did they get access to your bank account?

    Is it through a set direct debit or have they taken it off your bank card?

    My credit card was with my bank, i have no direct debit set up, they just decided to empty my bank as i was in "arrears".

    I just rang the bank and they basically said deal with it
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    hi i am new to this site and trying to put up a new post but i cant find what i have written!! can you offer me any advice?

    Dont really know what you mean but look at your name in the top left hand corner, click, you then have some choices. Click on
    find more posts by ..... Yur previous post might come up unless you have deleted it in error.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • CLAPTON
    CLAPTON Posts: 41,865 Forumite
    10,000 Posts Combo Breaker
    My credit card was with my bank, i have no direct debit set up, they just decided to empty my bank as i was in "arrears".

    I just rang the bank and they basically said deal with it


    do you mean they took it from your DEBIT card?
  • izools
    izools Posts: 7,513 Forumite
    1,000 Posts Combo Breaker
    My credit card was with my bank, i have no direct debit set up, they just decided to empty my bank as i was in "arrears".

    I just rang the bank and they basically said deal with it

    yes they can. you agreed to "Right of Offset" when you opened the credit card with the bank you have your current account with.

    This entitles the bank to help themselves to your current account balance if you break the terms of your credit card.

    If you can't bring it back up to date without starving you need to open an account with a bank to whom you don't own any money.

    It will have to be a basic account given you are in arrears on your credit card, but nearly all basic accuonts come with a debit card now anyway so shouldn't be much different :o
    Cashback Earned ¦ Nectar Points £68 ¦ Natoinwide Select £62 ¦ Aqua Reward £100 ¦ Amex Platinum £48
  • RobertoMoir
    RobertoMoir Posts: 3,458 Forumite
    Part of the Furniture Combo Breaker
    My credit card was with my bank, i have no direct debit set up, they just decided to empty my bank as i was in "arrears".

    I just rang the bank and they basically said deal with it

    Yes they can offset debts from one part of their 'group' against assets in another. Unfortunate but they can do this, and it's becoming more common.

    Perhaps you can open a bank account elsewhere to pay stuff into so you can 'manage' things with this bank better?
    If you don't stand for something, you'll fall for anything
  • Yes they can offset debts from one part of their 'group' against assets in another. Unfortunate but they can do this, and it's becoming more common.

    Perhaps you can open a bank account elsewhere to pay stuff into so you can 'manage' things with this bank better?


    Thanks, i have several bank account (Current accounts) and a pretty decent credit rating, this Credit Card was my only debt.

    They took the money from my CardCash account , Visa Electron.

    I wont hear about any hardship payment for another 2 weeks and my electric is about to run out. :(

    Fingers crossed i get that alton Towers job i went for yesterday
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I awoke this morning to find that a debt company had taken %100 out of my account
    My credit card was with my bank, i have no direct debit set up, they just decided to empty my bank
    So who took the money...the bank or the "debt company"?

    What's the narrative on your statement/transaction list?
  • So who took the money...the bank or the "debt company"?

    What's the narrative on your statement/transaction list?

    The debt company took it, they work with the bank apparantly.
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