We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Car Hire
techguru31
Posts: 9 Forumite
I hope someone will be able to help me.
The car hire company SIXT have charged me twice for 1 day van hire. In April 2010, I hired a van via a third party, and was charged approximately £44.00 for the van hire and I paid that third party in full.
When I went to get the van, SIXT then advised me that I had to pay them a different higher amount. I produced my receipt that stated I had paid the amount in full. SIXT reluctantly agreed after seeking advice from their higher authority.
2 months later in June I received an invoice from SIXT stating that I owned £93.86 and this would be taken from my account on the debit card that I produced to SIXT in the event of an accident. When I checked my bank, the amount had been taken 2 days prior to me receiving the invoice.
I have raised a dispute with SIXT, and it is now 2 months further down the line and they are not responding very quickly to my request.
The car hire company SIXT have charged me twice for 1 day van hire. In April 2010, I hired a van via a third party, and was charged approximately £44.00 for the van hire and I paid that third party in full.
When I went to get the van, SIXT then advised me that I had to pay them a different higher amount. I produced my receipt that stated I had paid the amount in full. SIXT reluctantly agreed after seeking advice from their higher authority.
2 months later in June I received an invoice from SIXT stating that I owned £93.86 and this would be taken from my account on the debit card that I produced to SIXT in the event of an accident. When I checked my bank, the amount had been taken 2 days prior to me receiving the invoice.
I have raised a dispute with SIXT, and it is now 2 months further down the line and they are not responding very quickly to my request.
0
Comments
-
Hi,
I'm Gary Coughlan the Customer Service Manager for Sixt in the U.K.
If you would be kind enough to forward your details to [EMAIL="gary.coughlan@sixt.com"]gary.coughlan@sixt.com[/EMAIL] I will be happy to look into this for you.
Best regards
Gary0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards