Sorry for the inconvenience !!

laney85

pulliptears wrote: »

what are you suggesting? The Bank manager gives you the money out of his own pocket? The Co-Op come round to your home and sieve your spaghetti sauce? The manager of Wetherspoons perhaps nip into a nearby field and kill a cow for you?

They are sorry for the inconvenience because thats about all they can do. Unless you would rather a nice big sign saying "No Steak, Tough Shit"?

:rotfl::rotfl:Would be closer to the truth.:rotfl:

TaxPayingMug

N9eav wrote: »

Sorry for the inconvenience seems to be a way for companies to placate you and fob you off for their poor service. I would have hoped that in 2010 we could get things right, so that inconvenience did not happen any more?

I cite 3 examples

Yesterday I had a call from the bank manager who was responding to a complaint of mine. The bottom line was they have paid money out without instruction and so will have to pay it back from their own pocket. However in their policy they have timeframes in which to comply but most are weeks not days and in the meantime I am out of pocket, but they apologise for the inconvenience.

I went to Coop. They have signs up informing customers of a recall of their spaghetti sauce and several wines as "They may have glass in it" The customer is advised to return the product for a full refund. What if I already have a perforated intestine because of eating glass? By the way they apologise for the inconvenience.

The final straw was going to Wetherspoons for Tuesday steak club. A rare treat. There was a notice on the bar informing customers that there was no steak as the delivery did not show up, but ............ they apologise for the inconvenience.

I am fed up with incompetance:mad:

You sound like a serial whinger.
If these are the things that fill your day, then i feel very sorry for you.

Freddie_Snowbits

OP it is 2010, get a life and stop complaining.

suited-aces

What would the OP prefer?

DCFC79

N9eav wrote: »

I went to Coop. They have signs up informing customers of a recall of their spaghetti sauce and several wines as "They may have glass in it" The customer is advised to return the product for a full refund. What if I already have a perforated intestine because of eating glass? By the way they apologise for the inconvenience.

The final straw was going to Wetherspoons for Tuesday steak club. A rare treat. There was a notice on the bar informing customers that there was no steak as the delivery did not show up, but ............ they apologise for the inconvenience.

I am fed up with incompetance:mad:

re the pasta sauce, its not they'ra fault you have eaten teh sauce,

re weatherspoons, would you rather the till person take an order for some steak and come back 20 minutes later and say "sorry but steak is off the menu", yes its a slight inconvenience but at least they had a sign saying otherwise, how on earth did no steak being available inconvenience you

N9eav

I would like the bank to do things right the first time

I would like no glass in my wine or sauce ever and Yes it is their fault if I have eaten sauce with glass in it. It contravenes food safety and is punishable by a huge fine.

If there is a steak night I want steak. Get the order right.

Simple.

Mupette

N9eav wrote: »

Sorry for the inconvenience seems to be a way for companies to placate you and fob you off for their poor service. I would have hoped that in 2010 we could get things right, so that inconvenience did not happen any more?

I cite 3 examples

Yesterday I had a call from the bank manager who was responding to a complaint of mine. The bottom line was they have paid money out without instruction and so will have to pay it back from their own pocket. However in their policy they have timeframes in which to comply but most are weeks not days and in the meantime I am out of pocket, but they apologise for the inconvenience.

I went to Coop. They have signs up informing customers of a recall of their spaghetti sauce and several wines as "They may have glass in it" The customer is advised to return the product for a full refund. What if I already have a perforated intestine because of eating glass? By the way they apologise for the inconvenience.

The final straw was going to Wetherspoons for Tuesday steak club. A rare treat. There was a notice on the bar informing customers that there was no steak as the delivery did not show up, but ............ they apologise for the inconvenience.

I am fed up with incompetance:mad:

Point with coop, you didn't so why complain
point with wetherspoons, they can't serve what they don't have

Indie_Kid

N9eav wrote: »

If there is a steak night I want steak. Get the order right.

Simple.

It may not even be their fault it didn't turn up? Or have you forgotten that it has to come from elsewhere first?

Becciboobah

pulliptears wrote: »

what are you suggesting? The Bank manager gives you the money out of his own pocket? The Co-Op come round to your home and sieve your spaghetti sauce? The manager of Wetherspoons perhaps nip into a nearby field and kill a cow for you?

They are sorry for the inconvenience because thats about all they can do. Unless you would rather a nice big sign saying "No Steak, Tough Shit"?

This actually made me laugh out loud...I have thanked you using said button but I just needed to thank you again....:rotfl:

We are human, all of us...everyone makes mistakes, it's annoying but life is too short to get het up over things we have no control over. I went to Curry night once at Wetherspoons, and they'd sold out...nevermind I'll have something else. No harm done I wasn't mortally wounded or left starving to death. S**t does indeed happen.

N9eav

I know there could have been issues beyond their control, But they were expecting the steak delivery that day. Steak can be kept for several days. Why not order early?