Sky Contract Mis-sold Door to Door in Belfast

rickjmcg

Hi,

I am new to these forums so please be gentle on me!!

Back in May a door-to-door sales person from Sky visited my home and sold me a Sky TV contract. One of his key selling points was that he was able to "fix" the price of the contract for the lifetime of my subscription to Sky, this was obviously a very attractive offer as it fixed me into a reasonable contract rate without any risk of it increasing in future.

Anyway, come today and my letter arrived advising me of the annual price increase of £1 for my basic subscription. I contacted Sky and they informed me that they never offer any fixed price for life contracts and that all their contracts have the possibility of increasing semi-annually. Sky are currently investigating this with the field representative who sold me my contract.

So, really I am trying to find out if anyone else in Belfast (or anywhere else in the UK) has been mis-sold their Sky contract in a similar way as I think this would make a much stronger case to Sky. I know I was stupid in that I didn't check the contract for any information about the price fixing offer that I was sold verbally but we all make mistakes!

Thanks for your time
Richard

crusty_toenail

Hi Richard,

try posting on the consumer problem section you might get a better result.

Perhaps that person doesnt work for them anymore, my mate started that job in Belfast and a bunch of them only lasted about 1 week, think they were all missold the job!

macman

The moral is, never buy from cold callers at the door. You can always get better deals online and usually with cashback. The person who sold you that deal was simply interested in his commission and probably doesn't even work directly for Sky. I doubt that their 'investigation' will get anywhere, as he would simply claim that you misunderstood what he told you-can you prove what he offered you? Did you get it in writing?