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paid 6 months ago, no show!

Antlfc
Antlfc Posts: 3 Newbie
edited 24 August 2010 at 2:17PM in Consumer rights
I paid a company £4000 (50% up front) for a piece of equipment, that was six months ago! excuse after excuse for the delay to supply me with my item! what can I do? :mad:

Comments

  • bingo_bango
    bingo_bango Posts: 2,594 Forumite
    Antlfc wrote: »
    I paid a company £4000 (50% up front) for a piece of equipment, that was six months ago! excuse after excuse for the delay to supply me with my item! what can I do? :mad:

    What was the item?
    What method of purchase was it (online, in store etc)?
    How did you pay?
    Are you a consumer, or is this a business purchase?

    Half a question will only get you half an answer.
  • Torby
    Torby Posts: 1,704 Forumite
    ask for a refund as per your contract....you do have a contract specifying delivery, payment etc?
    I'm now a retired teacher... hooray ...:j

    Those who can do, those who can't, come to me for lessons:cool:
  • Antlfc
    Antlfc Posts: 3 Newbie
    it was a custom build wheelchair for myself paid on visa card with a representative of the cmpany
  • Torby
    Torby Posts: 1,704 Forumite
    Antlfc wrote: »
    it was a custom build wheelchair for myself paid on visa card with a representative of the cmpany

    I assume you signed some sort of contract/schedule about delivery etc?
    I'm now a retired teacher... hooray ...:j

    Those who can do, those who can't, come to me for lessons:cool:
  • Antlfc
    Antlfc Posts: 3 Newbie
    yes,full invoice/reciept
  • pinkshoes
    pinkshoes Posts: 20,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What does your contract say about delivery date?
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
This discussion has been closed.
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