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orange top up error

Hi again

I topped up my phone and got charged by orange twice, i have tried emailing them but no reply. any suggestions?

TIA

Comments

  • Jon_01
    Jon_01 Posts: 5,933
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Forumite
    Emails take days (weeks) to get a response there are thousands a day coming in.

    You need to call CS (450), they should sort it out for you there and then. Have all the info with you, time and date of the top up ect. . .
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