Urgent!!! Eon demanding money 8 months after death of my mother!

E.ON_Company_Representative

Hello niecsey,

I’m really sorry for your loss, I’m sure all this stress doesn’t help the situation at all. You’ve mentioned that someone is looking in to the problem for you. However, I’ll be happy to take a look myself if you wish. If so please email in via the email address on my profile page. I’ll look in to it as soon as possible.

Thanks

Brian

niecsey

Thanks Brian l have just emailed you now. Would WebForumAdvisors@eonenergy.com be the right address cos thats where its went??

E.ON_Company_Representative

Hi niecsey,

Yes, that's the one. I'll pick this up as soon as I'm in tomorrow morning.

Thanks

Brian

niecsey

UPDATE EON have just rang me and apologised said lt should never of happened and l wont be hearing from them again. The accounts now closed and they also apologised for the Manager not ringing me back yesterday. Thankful its sorted but dont ever want put in that position again horrible place to be. Thanks for all your help guys x and Thanks Brian for your offer of help.

Premier_2

niecsey wrote: »

... there was no estate either...

niecsey wrote: »

...AS for her furniture etc l donated the lot to a cancer charity!!! ...

:eek:

I'm pleased you have managed to resolve the issue with E.on.

However, you can't go giving away deceased's estate and claiming they left nothing. I hope for your sake this doesn't come back to haunt you at a later date. (not necessarily by E.on)

Was there any will? Or did your mother die intestate? Have you been granted letters of administration?

The estate should be used to settle any outstanding debts left by the deceased and any remainder distributed as per the instructions of the will, or the rules of intestacy where no will was left.

niecsey

What the hell you going on about? Everything left outstanding was paid! My Mother owed nobody nothing at all. What was left re the contents of the home etc was up to me and my siblings to deal with. I may of picked up on your post wrong but hey that sounded totally off that like!

niecsey

How many times do i have to say this?>??????????????????? Eon bill was paid!!!!!!!!!!!!!!!!!!!!

Poosmate

Premier is only trying to help put you straight on a few things, no need to bite his/her head off!

It is a fact that your gas and electric are charged after you have used the energy so even if you pay your bills the day after you receive them you will be in arrears for them for the amount you have used since the last bill was calculated. The only exceptions to this would be if you had a prepay meter which is in credit or if you were paying by Direct Debit and the monthly payment was set too high.

It's possible that other utility bills are paid in arrears too so what Premier was saying is even if you are completely up to date with any payments requested so far there could still be an amount outstanding.

The fact that your mom had her own home (albeit a rented council house) she still had an "estate". Everything she owned outright, her furniture, her tv, records, tapes, cd's, ornaments, clothes, jewellery, everything is her estate. Most of this stuff has more sentimental value than monetary value, hence the point Premier made about you donating everything to charity.

At the same time, I can understand you needing to vacate the property and having to dispose of your moms stuff (I can only begin to imagine how hard that is as I've only experienced this when my nan died and I'm a sentimental old cow who associates objects with memories).

I do understand how distressing it is to recieve bills months after the fact, I got a demand for my daughter's funeral which her lowlife biological father had supposedly paid. It's hard, it's shocking, it's upsetting but we deal with it and eventually we heal. Please don't lash out at people who are only trying to offer help, support, symapthy and practical advice at a time when you are still very raw and somewhat vulnerable and asking for advice.

Please believe me, the pain of your loss will get more bearable and this episode with E.on is over now (hopefully - you never know with energy companies!).

Take care

Poo

niecsey

Thank you for your comment matter dealt with! I wasnt having ago as such maybe l read too much into the post l dont want this to drag on for obvious reasons and lm sorry for your loss to and the upset you came into afterwards not nice at all. I find these boards very helpful but there comes a time when the thread should be closed and that should of been after my last comment/.. you see it on lots of boards. Good luck to you all and hopefully no more energy bills!!!! I will now be unsubscribing from this thread.